To use AI for email personalization, you must first collect and use data and feedback from your prospects and customers. This could include demographic data such as age, gender, location, income, and education; behavioral data like browsing history, purchase history, email opens, clicks, and conversions; psychographic data like interests, values, attitudes, and personality traits; and feedback data such as surveys, reviews, ratings, testimonials, and referrals. To do this effectively, you should integrate your email marketing platform with your CRM, website, social media, and other sources of customer data. Also ask for permission and consent to collect and use customer data and feedback while respecting their privacy. Additionally create or update buyer personas based on the data you have collected. Finally apply AI tools to analyze the data and segment your email list into different groups.