登录查看更多内容

Last updated on 2025年2月8日

How do you train and develop your vertical transportation staff and contractors?

由人工智能和领英社区提供技术支持

Vertical transportation, such as elevators, escalators, and moving walkways, is essential for the efficient and safe movement of people and goods in facilities. However, it also requires regular maintenance, inspection, and repair to ensure optimal performance and compliance with standards and regulations. How do you train and develop your vertical transportation staff and contractors to ensure they have the skills, knowledge, and tools to perform their tasks effectively and safely? Here are some tips to help you plan and implement a training and development program for your vertical transportation team.

此文章中的业界达人

由社区从 5 条内容中精选。了解更多

Nolan Bellot

Logistics and Supply Chain Enthusiast

1 Assess your needs

The first step is to identify the current and future needs of your vertical transportation system and the gaps in your staff and contractors' skills and competencies. You can use various methods to assess your needs, such as surveys, interviews, performance reviews, audits, and feedback from users and stakeholders. You should also consider the type, size, age, and complexity of your vertical transportation equipment, as well as the frequency and scope of maintenance and repair activities. Based on your assessment, you can prioritize the areas that need improvement and set the goals and objectives of your training and development program.

添加您的观点

Nolan Bellot

Logistics and Supply Chain Enthusiast
举报内容
Hey, have you ever been stuck in an elevator? It's the worst! But what if the problem wasn't the elevator, but the people fixing it? That's why training your vertical transportation team is so key! How can you tell if your team needs a skills boost? Frequent breakdowns (more than twice a month?) Long repair times (over an hour is a drag) Customer complaints (yikes!) In my experience, taking that extra step with training is a game-changer. Here's why: It saves money long-term: Fewer breakdowns, faster fixes. Boosts team morale: Who doesn't love feeling like a pro? Happy customers: Elevators that work are THE BEST!

已翻译

赞
Harvikram jit Singh M.

Transformation Catalyst | Leading High-Performing Teams to Optimize $50M+ Portfolios | Achieved 99.9% Uptime Across 100+ Sites | Innovator in Workplace Design & Energy Efficiency | CAFM ??| PMI-CPI??| FMO?? |
举报内容
- Provide comprehensive classroom training on safety procedures, equipment operation, and maintenance. - Offer hands-on training and simulations to practice troubleshooting and repair techniques. - Conduct regular on-site training and coaching to reinforce best practices. - Encourage continuous learning through workshops, conferences, and online courses. - Develop mentorship programs to pair experienced technicians with new hires. - Implement a certification program to recognize technicians' expertise and competence. - Foster a safety-first culture through regular safety meetings and incident reporting. - Collaborate with industry partners to stay updated on latest technologies and innovations.

已翻译

赞

2 Choose your methods

The next step is to select the most appropriate methods and formats for delivering your training and development program. You can choose from a variety of options, such as classroom sessions, online courses, webinars, workshops, on-the-job training, mentoring, coaching, and peer learning. You should consider the availability, cost, accessibility, and effectiveness of each method, as well as the preferences and learning styles of your staff and contractors. You should also balance the theoretical and practical aspects of your training and development program, and provide opportunities for hands-on practice, feedback, and evaluation.

添加您的观点

Sharatchandra Rao

Experienced Facilities Manager | MBA - Operations Management | HVAC / MEP Maintenance Engineer | Certified IFMA CFM, FMP, & SFP, PMI PMP, IOSH MS | Facility Management Consultant & Trainer | Photography Enthusiast
举报内容
Training Program: Orientation: Introduce to company policies, safety regulations & operational procedures specific to VT. Technical Training: Provide comprehensive training on O&M, & repair of VT systems. Safety Training: Emphasize safety protocols, procedures & compliance with standards (ANSI/ASME/Local codes). Equipment Familiarization: Hands-on training with site-specific equipment models & control systems. Manufacturer Training: Arrange for specialized training sessions by OEMs to deepen technical expertise. Certifications: Encourage staff to get Qualified Elevator Inspector (QEI) or manufacturer-specific certifications. Cross-Training: Provide opportunities to learn different aspects of VT to broaden their skills.

已翻译

赞

3 Design your content

The third step is to design the content and materials for your training and development program. You should align your content with the goals and objectives of your program, as well as the standards and regulations that govern your vertical transportation system. You should also tailor your content to the specific needs, roles, and responsibilities of your staff and contractors, and use relevant examples, scenarios, and case studies to illustrate the key concepts and skills. You should also ensure that your content is clear, concise, accurate, and up-to-date, and that it covers the essential topics, such as safety, quality, efficiency, troubleshooting, and customer service.

添加您的观点

4 Implement your program

The fourth step is to implement your training and development program according to your plan and schedule. You should communicate the purpose, expectations, and benefits of your program to your staff and contractors, and provide them with the necessary resources and support to participate and complete the program. You should also monitor the progress and performance of your staff and contractors, and provide them with constructive feedback and recognition. You should also ensure that your program is consistent, flexible, and adaptable to changing needs and circumstances.

添加您的观点

5 Evaluate your results

The fifth step is to evaluate the results and outcomes of your training and development program. You should measure the impact of your program on your staff and contractors' skills, knowledge, confidence, and satisfaction, as well as on your vertical transportation system's performance, reliability, safety, and compliance. You can use various tools and methods to evaluate your results, such as tests, quizzes, surveys, interviews, observations, reports, and metrics. You should also analyze the strengths and weaknesses of your program, and identify the areas that need improvement or modification.

添加您的观点

Sharatchandra Rao

Experienced Facilities Manager | MBA - Operations Management | HVAC / MEP Maintenance Engineer | Certified IFMA CFM, FMP, & SFP, PMI PMP, IOSH MS | Facility Management Consultant & Trainer | Photography Enthusiast
举报内容
Performance Evaluation and Feedback: Regular Assessments: Conduct performance evaluations to identify strengths and areas needing improvement. Feedback Mechanism: Establish a feedback loop where employees can provide input on training effectiveness and suggest areas for improvement. Skill Development Plans: Create individualized development plans based on performance reviews to address skill gaps and career aspirations. Safety and Compliance: Safety Culture: Foster a culture of safety through regular safety meetings, hazard assessments, and encouraging proactive safety reporting. Compliance Monitoring: Ensure adherence to local regulations, building codes, and industry standards through regular audits and inspections.

已翻译

赞

6 Update your program

The final step is to update your program based on your evaluation and feedback. You should review and revise your content and materials to reflect the latest trends, technologies, and best practices in vertical transportation. You should also update your methods and formats to suit the changing needs and preferences of your staff and contractors. You should also provide ongoing training and development opportunities for your staff and contractors to maintain their skills and competencies, and to address any new or emerging issues or challenges.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Sharatchandra Rao

Experienced Facilities Manager | MBA - Operations Management | HVAC / MEP Maintenance Engineer | Certified IFMA CFM, FMP, & SFP, PMI PMP, IOSH MS | Facility Management Consultant & Trainer | Photography Enthusiast
举报内容
Technology Integration: Training on New Technologies: Stay abreast of advancements in IoT, predictive maintenance, and digital tools relevant to vertical transportation systems. Hands-on Experience: Offer practical training on how to leverage new technologies to improve efficiency and service delivery. Risk Management and Crisis Response: Provide training on risk assessment, crisis response protocols, and handling emergency situations related to vertical transportation systems. Customer Service Training: Incorporate customer service training to ensure staff understand the importance of client relationships and responding to customer needs promptly and professionally.

已翻译

赞

Facilities Operations

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How do you train and develop your vertical transportation staff and contractors?

1

2

3

4

5

6

7

1 Assess your needs

2 Choose your methods

3 Design your content

4 Implement your program

5 Evaluate your results

6 Update your program

7 Here’s what else to consider

Facilities Operations

给文章评分

感谢您的反馈

更多Facilities Operations相关文章

更多相关阅读内容