How do you train and certify your supplier quality audit team?

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Supplier quality audits are essential for ensuring that your suppliers meet your standards and expectations. However, conducting effective audits requires a skilled and competent team of auditors who can assess the supplier's processes, products, and performance. How do you train and certify your supplier quality audit team? Here are some tips and best practices to follow.

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1 Identify the audit objectives and scope

Before you start training your audit team, you need to define the purpose and scope of the audit. What are the criteria and requirements that you want to verify? What are the risks and opportunities that you want to evaluate? What are the areas and functions that you want to cover? By clarifying the audit objectives and scope, you can align your training content and methods with the audit goals and expectations.

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Olga C.

Consultora de Compras | Formadora | Mentora. Soy una apasionada consultora de compras con un enfoque en ayudar a las PYMEs a alcanzar la tranquilidad y rentabilidad que merecen con mi metodología exclusiva 7C.
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To effectively train and certify a supplier quality audit team, it's crucial to start with a solid foundation of knowledge in quality management systems and industry standards. Providing comprehensive training sessions that cover auditing techniques, risk assessment, and regulatory requirements is essential. Incorporating real-world case studies and practical exercises helps reinforce learning and develop critical thinking skills. Certification can be achieved through recognized programs such as ISO 9001 auditor certification, which validates their expertise and credibility. Continuous professional development should be encouraged by offering workshops, seminars, and access to industry publications.

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2 Select the audit team members and roles

Next, you need to select the audit team members and assign them roles and responsibilities. Depending on the size and complexity of the audit, you may need a lead auditor, a technical expert, a process auditor, or a product auditor. You should choose team members who have relevant experience, knowledge, and skills in the supplier's industry, sector, and domain. You should also consider their communication, teamwork, and problem-solving abilities.

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3 Provide the audit standards and tools

Once you have the audit team in place, you need to provide them with the audit standards and tools that they will use during the audit. The audit standards are the documents and regulations that define the expectations and requirements for the supplier's quality management system, such as ISO 9001, IATF 16949, or AS9100. The audit tools are the instruments and techniques that help the auditors collect and analyze data, such as checklists, questionnaires, interviews, observations, or tests.

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4 Train the audit skills and competencies

After you have equipped your audit team with the audit standards and tools, you need to train them on the audit skills and competencies that they will need to perform the audit. These include planning, conducting, reporting, and following up on the audit. You should also train them on how to apply the audit principles, such as impartiality, objectivity, confidentiality, and evidence-based approach. You can use various training methods, such as classroom sessions, online courses, workshops, simulations, or mentoring.

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5 Assess the audit performance and feedback

Finally, you need to assess the audit performance and feedback of your audit team. You should monitor and evaluate how well they execute the audit plan, how effectively they communicate with the supplier and stakeholders, how accurately they report the audit findings and recommendations, and how diligently they follow up on the corrective actions. You should also solicit and provide feedback to your audit team on their strengths and areas for improvement.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you train and certify your supplier quality audit team?

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1 Identify the audit objectives and scope

2 Select the audit team members and roles

3 Provide the audit standards and tools

4 Train the audit skills and competencies

5 Assess the audit performance and feedback

6 Here’s what else to consider

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