How do you teach clients about drones?

1 Know your audience

Before you start teaching clients about drones, you need to know who they are, what they want to achieve, and what their level of knowledge and experience is. This will help you tailor your approach and content to their needs and goals, and avoid wasting time on topics that are too basic or too advanced for them. For example, if your client is a hobbyist who wants to learn how to fly a drone for fun, you might focus on the basics of drone controls, safety, and etiquette, and show them some fun tricks and maneuvers. But if your client is a professional who wants to use a drone for a specific project or purpose, you might need to cover more technical aspects, such as drone types, features, settings, sensors, cameras, software, data processing, and regulations.

2 Use simple and clear language

When teaching clients about drones, you want to avoid using jargon, acronyms, or technical terms that might confuse or intimidate them. Instead, use simple and clear language that they can understand and relate to, and explain any concepts or terms that might be unfamiliar or complex. For example, instead of saying "the drone has a 3-axis gimbal that stabilizes the camera and allows you to adjust the pitch, yaw, and roll", you could say "the drone has a device that keeps the camera steady and lets you tilt, turn, and rotate it". You can also use analogies, examples, or visuals to illustrate your points and make them more memorable.

3 Demonstrate and practice

One of the best ways to teach clients about drones is to show them how to do things, rather than just telling them. Demonstration is a powerful tool for learning, as it allows clients to see how things work, what to do, and what to avoid. You can use your own drone or the client's drone to demonstrate the steps and procedures involved in setting up, flying, landing, and storing the drone, as well as any specific functions or features that the client wants to learn. You can also use videos, simulations, or online courses to supplement your demonstration. After you demonstrate, you should let the client practice what they learned, under your guidance and supervision. Practice is essential for reinforcing the knowledge and skills that the client acquired, and for building their confidence and competence. You should provide feedback, encouragement, and correction as they practice, and answer any questions or concerns they might have.

4 Follow the rules and regulations

Another important aspect of teaching clients about drones is to make sure they are aware of and follow the rules and regulations that apply to their drone use. Depending on where and how they fly their drone, they might need to register their drone, obtain a license or certification, follow certain flight restrictions or guidelines, or get permission from authorities or property owners. You should inform your clients of the relevant rules and regulations for their location and situation, and explain why they are important for safety, privacy, and legal reasons. You should also model good behavior and compliance when you fly your drone, and encourage your clients to do the same.

5 Provide resources and support

Finally, teaching clients about drones doesn't end when the session is over. You should provide your clients with resources and support that they can use to continue learning and improving their drone skills. You can recommend books, websites, blogs, podcasts, videos, or courses that cover topics related to drones, such as drone technology, photography, videography, mapping, analysis, or industry trends. You can also suggest online communities, forums, groups, or events where they can interact with other drone users, share their experiences, ask questions, or get advice. You should also follow up with your clients after the session, and offer them assistance, feedback, or tips if they need them. By providing resources and support, you can help your clients become more knowledgeable, skilled, and confident with their drones.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?