How do you tailor feedback to different personality types and learning styles?

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Feedback is a crucial part of personal coaching, as it helps your clients learn, improve, and achieve their goals. However, not all feedback is created equal. Depending on your client's personality type and learning style, you may need to tailor your feedback to make it more effective, respectful, and motivating. Here are some tips on how to do that.

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Harvey Deutschendorf

Emotional Intelligence Expert, Speaker and Internationally Published Author of THE OTHER KIND OF SMART...
Lightworker Christina W.

Opening Space for Others to access Transformational Healing , Psychic Development , Quantum Healing and Ascension…
Trevor Commons

I help you break free from feeling stuck and frustrated and back on the road to what you really want

1 Know your client

Before you give any feedback, you need to know your client's personality type and learning style. These are not fixed categories, but rather preferences and tendencies that influence how your client communicates, processes information, and responds to challenges. You can use various tools and assessments, such as the Myers-Briggs Type Indicator (MBTI), the Kolb Learning Style Inventory (KLSI), or the DISC model, to gain some insights into your client's preferences. Alternatively, you can simply observe and ask your client how they like to receive feedback and what works best for them.

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Harvey Deutschendorf

Emotional Intelligence Expert, Speaker and Internationally Published Author of THE OTHER KIND OF SMART...
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When it comes to giving feedback, one size does not fit all. It is important to spend time with the person receiving it to learn what works best for them. An extrovert may enjoy receiving lavish praise in public, but an introvert might appreciate receiving it in private. Asking good questions of the person will give us good insight as to what will be most effective when considering feedback for them.

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Lightworker Christina W.

Opening Space for Others to access Transformational Healing , Psychic Development , Quantum Healing and Ascension Coaching with #LightworkerChristinaWillSpears
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I completely agree! We are all unique in our own way This is why I start my session before I ever meet with the individual by asking questions about them This gives me an idea on how to connect from this point on.

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Duncan Skelton

Make a list of the boldest futures you dare to dream. I coach Global Leaders | Rock Climber | Endurance Athlete | Ex-Google | Create a Life You Love ??
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How best to communicate feedback is a great topic of conversation up front when designing your alliance (contracting) with the client. Asking the client to speak from their own experience about their feedback preferences is always useful. In addition to getting their direct preferences you get to hear them speak, revealing values, metaphors and preferences amongst other things. By creating this agreement you get to refer back to it when you do get to the point of offering feedback.

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2 Choose your approach

Once you have some idea of your client's personality type and learning style, you can choose your approach to giving feedback. There are different models and frameworks that can help you structure your feedback, such as the Situation-Behavior-Impact (SBI) model, the Feedback Sandwich, or the COIN model. However, regardless of the model you use, you need to consider some key factors, such as the timing, the frequency, the tone, the specificity, and the balance of your feedback. For example, some clients may prefer immediate and frequent feedback, while others may need more time and space to reflect. Some clients may respond well to direct and blunt feedback, while others may need more empathy and encouragement. Some clients may want detailed and actionable feedback, while others may prefer more general and conceptual feedback. Some clients may appreciate positive and negative feedback equally, while others may need more praise or more criticism.

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Trevor Commons

I help you break free from feeling stuck and frustrated and back on the road to what you really want
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As with anything it’s in your rapport with the client/person & asking the right questions as to how they like feedback.. Models / tools are great yes but nothing actually beats communication & questions

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Duncan Skelton

Make a list of the boldest futures you dare to dream. I coach Global Leaders | Rock Climber | Endurance Athlete | Ex-Google | Create a Life You Love ??
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When working with senior leaders and executives I strongly advocate for creating new patterns of behaviour. A starting point is typically to focus first on building habits of offering positive feedback and acknowledgements. This helps strengthen the relationship and build trust. Then, when more critique or corrective feedback comes up it becomes easier to hear.

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3 Adjust your style

Finally, you need to adjust your style to match your client's personality type and learning style. This means using the appropriate language, examples, questions, and gestures to communicate your feedback in a way that your client can understand, appreciate, and act on. For example, if your client is a sensing type, you may want to use concrete and factual examples to illustrate your feedback, while if your client is an intuitive type, you may want to use abstract and theoretical examples to stimulate their imagination. If your client is a visual learner, you may want to use charts, graphs, or images to support your feedback, while if your client is an auditory learner, you may want to use stories, analogies, or metaphors to convey your message. If your client is a kinesthetic learner, you may want to use physical activities, demonstrations, or experiments to reinforce your feedback.

Tailoring your feedback to different personality types and learning styles is not an exact science, but rather an art that requires practice, observation, and feedback. By knowing your client, choosing your approach, and adjusting your style, you can give feedback that is more effective, respectful, and motivating for your client.

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Duncan Skelton

Make a list of the boldest futures you dare to dream. I coach Global Leaders | Rock Climber | Endurance Athlete | Ex-Google | Create a Life You Love ??
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Use your client's language. Match their metaphors and experiences. Check their understanding of the key messages. Finally, be ready to flex and be concise and clear.

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4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Duncan Skelton

Make a list of the boldest futures you dare to dream. I coach Global Leaders | Rock Climber | Endurance Athlete | Ex-Google | Create a Life You Love ??
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Depending on the content of feedback I've found offering the metaphor of "backbone and heart" has proved helpful for framing how to show up when offering feedback. "Backbone" refers to not wavering from the task— saying what needs to be said; clearly, concisely. "Heart" refers to compassion and respect for the other.

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How do you tailor feedback to different personality types and learning styles?

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1 Know your client

2 Choose your approach

3 Adjust your style

4 Here’s what else to consider

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How do you tailor feedback to different personality types and learning styles?

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1 Know your client

2 Choose your approach

3 Adjust your style

4 Here’s what else to consider

Personal Coaching

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