How do you support parents in remote learning?

1 Understand their needs

Parents may have different needs, expectations, and concerns about remote learning, depending on their family situation, resources, and preferences. Some may need more guidance and support, while others may prefer more flexibility and autonomy. Some may struggle with balancing work and childcare, while others may face technical or emotional difficulties. To understand their needs, you can use various methods, such as surveys, feedback forms, phone calls, or virtual meetings. Ask them what they need from you, what challenges they face, and how they prefer to communicate with you.

2 Provide clear and consistent information

Parents need to know what their children are learning, how they are progressing, and what they can do to help them. To provide clear and consistent information, you can use various tools, such as newsletters, emails, learning platforms, or apps. Make sure you communicate the learning goals, expectations, and deadlines for each week or unit. Provide regular updates on their children's achievements, strengths, and areas for improvement. Use simple and positive language and avoid jargon or acronyms. Also, make sure you check and respond to their messages or questions in a timely manner.

3 Offer resources and support

Parents may need resources and support to help their children learn effectively and independently at home. To offer resources and support, you can share various materials, such as videos, podcasts, websites, or books, that are relevant and engaging for their children's learning. You can also provide tips and strategies for creating a conducive learning environment, managing time and stress, and motivating and rewarding their children. You can also direct them to other sources of support, such as online tutors, counselors, or community groups, if they need extra help.

4 Invite feedback and collaboration

Parents may have valuable feedback and suggestions for improving remote learning, as well as ideas and experiences to share with you and other parents. To invite feedback and collaboration, you can create opportunities for them to express their opinions, concerns, and questions. You can use various methods, such as surveys, polls, forums, or chats, to collect and analyze their feedback. You can also encourage them to participate in collaborative activities, such as projects, discussions, or games, that involve them and their children in the learning process.

5 Acknowledge and appreciate their efforts

Parents may feel overwhelmed, frustrated, or isolated by remote learning, especially if they face multiple challenges and responsibilities. To acknowledge and appreciate their efforts, you can show empathy and compassion for their situation. You can use various ways, such as notes, cards, emails, or calls, to express your gratitude and recognition for their hard work and dedication. You can also celebrate their successes and achievements, as well as their children's, and share positive stories and testimonials from other parents.

6 Build trust and rapport

Parents may feel more comfortable and confident in remote learning if they trust and respect you as a teacher. To build trust and rapport, you can show professionalism and reliability in your communication and actions. You can also show interest and curiosity in their lives, hobbies, and cultures. You can use various means, such as icebreakers, games, or quizzes, to get to know them better and have fun with them. You can also share your own personal stories, challenges, and goals, and show your personality and humor.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?