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How do you streamline construction contract disputes with tech?

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Construction contract disputes can be costly, time-consuming, and stressful for all parties involved. Whether it's a payment issue, a change order, a defect, or a delay, disputes can disrupt the project and damage the relationships between contractors, subcontractors, owners, and suppliers. However, technology can help streamline the resolution of construction contract disputes and prevent them from escalating into litigation. In this article, we'll explore how you can use tech tools to manage your contracts, communicate effectively, document your work, and resolve conflicts quickly and fairly.

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1 Use contract management software

Contract management software is a platform that allows you to create, store, access, and update your contracts digitally. It can help you avoid disputes by ensuring that your contracts are clear, consistent, and compliant with the relevant laws and regulations. Contract management software can also help you track the progress and performance of your contracts, send reminders and alerts for deadlines and milestones, and automate tasks such as invoicing and payments. By using contract management software, you can reduce the risk of errors, omissions, and misunderstandings that can lead to disputes.

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Clark R
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BUT clear follow thru and steady,detailed observations of any contract conditions and spe imitations requires an effort on both the contractor and inspector to assure compliance is equally appreciated by both as a final contract. Resolutio . The management software only documents a efficient process complied and completed by the activity of the trades. AND ACHIEVING SOMETHING MORE. WORK SATISFACTION of a completed process or contract. Humans do count In This process too!!!

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2 Communicate with cloud-based tools

Communication is key to preventing and resolving construction contract disputes. However, traditional methods of communication, such as phone calls, emails, and paper documents, can be inefficient, unreliable, and hard to track. Cloud-based tools, such as project management software, collaboration apps, and video conferencing platforms, can help you communicate with your project team and stakeholders in real-time, from any device and location. Cloud-based tools can also help you share information, files, and feedback, as well as document and record your conversations and decisions. By communicating with cloud-based tools, you can improve transparency, accountability, and trust among your project parties.

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Nadine Belizaire, MPRE

I help educational institutions plan & implement capital projects. | Executed Over $1B in K-12 Public/Private/Charters, Adult Charters & Higher Ed | New & Renovation | Strategic Collaborative Forward-thinking Team Leader
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I disagree that traditional methods are inefficient and unreliable -- in fact, it is often traditional methods of communication that are necessary to diffuse and/or mitigate conflicts. Remember that although there are layers and layers of contracts, construction is a team-based and people-centric sector. Team performance is tied to the ability to create and maintain harmonious relationships throughout the project lifecycle. If and when you have to pull out the contract, it does not bode well for either party as contracts do not cover everything and mediation is costly. Bottom line, develop relationships and communicate clearly---using all methods available to you--strategically.

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Lance F.

Free resources for construction leaders that are built different! (TradePartnerHQ.com)
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I've seen technology hinder communication between parties. Submit the RFI, but also speak up and ask questions on conference calls and at meetings!

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Tamika Yeadon, MBA

Transformative Leader in the Procurement Industry for Capital Improvement Projects
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Keep the lines of communication open when it comes to construction contracts. By communicating effectively, you can prevent misunderstandings and resolve any disputes that may arise. Whether you're working with contractors, subcontractors, or any other parties involved in the project, clear and timely communication is essential. Don't hesitate to ask questions, clarify expectations, and address any concerns as soon as they arise. By doing so, you can ensure that everyone is on the same page and that the project moves forward smoothly. Traditional methods still works on the mainstream.

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3 Document your work with digital evidence

Documentation is essential to support your claims and defenses in case of a construction contract dispute. However, collecting and organizing evidence can be challenging, especially if you rely on manual methods, such as paper records, photos, and videos. Digital evidence, such as GPS data, drone footage, sensors, and smart contracts, can help you document your work more accurately, efficiently, and securely. Digital evidence can also help you monitor and verify the quality, quantity, and timeliness of your work, as well as detect and report any issues or deviations. By documenting your work with digital evidence, you can enhance your credibility, reliability, and compliance.

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4 Resolve conflicts with online dispute resolution

Online dispute resolution (ODR) is a process that uses technology to facilitate the settlement of disputes without going to court. ODR can help you resolve construction contract disputes faster, cheaper, and more conveniently than litigation. ODR can involve various methods, such as negotiation, mediation, arbitration, or a combination of them. ODR can also use various tools, such as online platforms, chatbots, artificial intelligence, and blockchain. By resolving conflicts with ODR, you can save time, money, and resources, as well as preserve your reputation and relationships.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Bob Szafranski

Owner Representation/Advocate | Construction Infection Control Training | Construction Consultant, Florida AHCA liaison,
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-I am old school but I believe asking to have a face to face discussion about the issue, how we got there, what is the solution for the project, how do we accomplish it and how do we prevent this type of issue occur in the future.

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How do you streamline construction contract disputes with tech?

1

2

3

4

5

1 Use contract management software

2 Communicate with cloud-based tools

3 Document your work with digital evidence

4 Resolve conflicts with online dispute resolution

5 Here’s what else to consider

Construction

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How do you streamline construction contract disputes with tech?

1

2

3

4

5

1 Use contract management software

2 Communicate with cloud-based tools

3 Document your work with digital evidence

4 Resolve conflicts with online dispute resolution

5 Here’s what else to consider

Construction

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