How do you stay current with broker-client relationship standards?

1 Follow the Code of Ethics

One of the most important ways to stay current with broker-client relationship standards is to follow the Code of Ethics and Standards of Practice of the National Association of Realtors (NAR). This code outlines the duties and responsibilities of brokers to their clients, colleagues, and the public, and sets the benchmark for professional conduct. You can access the code online, take online courses, or attend live training sessions to refresh your knowledge and skills.

2 Use Technology Wisely

Technology can be a great tool to enhance your broker-client relationship, but it can also pose some challenges and risks. You need to use technology wisely and ethically, and be aware of the legal and regulatory implications of your online activities. For example, you should protect your clients' privacy and data, comply with the Fair Housing Act and the Do Not Call Registry, and avoid making false or misleading statements on social media or websites. You can find more guidance on how to use technology ethically from the NAR's e-PRO certification program.

3 Seek Feedback and Reviews

Another way to stay current with broker-client relationship standards is to seek feedback and reviews from your clients. Feedback can help you identify your strengths and weaknesses, improve your performance, and address any issues or concerns. Reviews can help you build your reputation, attract new clients, and showcase your achievements. You can ask your clients for feedback and reviews through surveys, emails, phone calls, or online platforms, and use their input to enhance your service and skills.

4 Join a Professional Network

Joining a professional network can help you stay current with broker-client relationship standards by providing you with opportunities to learn from other brokers, share best practices, and access industry news and updates. You can join a local, state, or national association of brokers, or an online community or forum. You can also attend events, webinars, or workshops to network with other brokers and learn from experts. A professional network can also offer you support, advice, and referrals.

5 Pursue Continuing Education

Pursuing continuing education is another way to stay current with broker-client relationship standards by keeping your knowledge and skills up to date. Continuing education can help you learn new trends, techniques, and tools, and comply with the changing laws and regulations. You can pursue continuing education through online or in-person courses, certifications, or designations. You can also read books, blogs, or magazines, or listen to podcasts or webinars to stay informed and inspired.

6 Monitor Your Performance

Finally, you should monitor your performance regularly to stay current with broker-client relationship standards by measuring your results and evaluating your progress. You can monitor your performance by setting goals, tracking metrics, and using analytics. You can also compare your performance with industry benchmarks, standards, or best practices. Monitoring your performance can help you identify areas for improvement, celebrate your achievements, and adjust your strategies.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?