How do you show stakeholder management skills in your resume?

1 Identify your key stakeholders

The first step is to identify who are the most relevant and influential stakeholders for your global delivery projects, and what are their goals, needs, and challenges. This will help you to align your resume with their expectations, and to demonstrate how you can add value to their outcomes. For example, if you are applying for a global delivery manager role, you may want to focus on the stakeholders who are responsible for the project scope, budget, quality, and risk, such as the client sponsor, the senior management, the project team, and the external vendors.

2 Highlight your communication skills

Communication is the core of stakeholder management, and it involves not only conveying information, but also listening, empathizing, persuading, and negotiating. In your resume, you should highlight how you use different communication skills to build rapport, trust, and collaboration with your stakeholders, and how you adapt your communication style and methods to different cultural and situational contexts. For example, you can mention how you use regular reports, meetings, presentations, and feedback sessions to keep your stakeholders informed, engaged, and satisfied with the project progress and results.

3 Showcase your problem-solving skills

Global delivery projects often face various challenges and issues that require effective problem-solving skills from the professionals involved. In your resume, you should showcase how you use your analytical, creative, and critical thinking skills to identify, assess, and resolve problems that affect your stakeholders, and how you involve them in the process. For example, you can describe how you use tools and techniques such as root cause analysis, brainstorming, decision matrices, and risk management to address problems such as scope creep, budget overrun, quality defects, and stakeholder conflicts.

4 Demonstrate your leadership skills

Leadership skills are crucial for stakeholder management, as they enable you to influence, motivate, and inspire your stakeholders to achieve a common vision and goal. In your resume, you should demonstrate how you use your leadership skills to set clear expectations, provide direction and guidance, delegate tasks and responsibilities, and recognize and reward achievements. For example, you can highlight how you use SMART goals, RACI charts, coaching sessions, and recognition programs to lead your stakeholders towards successful project completion and delivery.

5 Quantify your achievements

One of the best ways to show your stakeholder management skills in your resume is to quantify your achievements and results using specific metrics and numbers. This will help you to prove your impact and value to your stakeholders, and to stand out from other candidates. For example, you can use percentages, dollars, hours, or ratings to measure how you improved stakeholder satisfaction, reduced project costs, increased project quality, or mitigated project risks.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?