How do you share search engine feedback with others?

1 Use a standardized format

One of the first steps to share search engine feedback is to use a standardized format that is clear, concise, and consistent. A common format is the STAR method, which stands for Situation, Task, Action, and Result. For each feedback item, you should describe the situation (what was the query, the context, the goal), the task (what was the expected result or behavior), the action (what was the actual result or behavior), and the result (what was the impact or outcome of the discrepancy). This format can help you organize your feedback and make it easy to understand and compare.

2 Provide evidence and examples

Another important step to share search engine feedback is to provide evidence and examples to support your claims and suggestions. Evidence can include screenshots, links, ratings, metrics, or data that show the problem or the opportunity. Examples can include alternative queries, results, or features that demonstrate the desired or improved result or behavior. Providing evidence and examples can help you justify your feedback and show its value and relevance.

3 Use a feedback tool or platform

A third step to share search engine feedback is to use a feedback tool or platform that can facilitate the communication and collaboration among the stakeholders. A feedback tool or platform can be a software, a website, a spreadsheet, or a document that allows you to collect, store, organize, and share your feedback in a centralized and accessible way. A feedback tool or platform can also help you track the status, progress, and impact of your feedback and follow up on any actions or responses.

4 Be specific and constructive

A fourth step to share search engine feedback is to be specific and constructive in your tone and language. Being specific means avoiding vague, general, or subjective terms and using precise, concrete, and objective terms instead. Being constructive means focusing on the problem or the opportunity rather than the person or the entity and offering solutions or suggestions rather than complaints or criticisms. Being specific and constructive can help you convey your feedback in a respectful and professional way and foster a positive and productive relationship with the recipients.

5 Prioritize and categorize your feedback

A fifth step to share search engine feedback is to prioritize and categorize your feedback according to its importance, urgency, and type. Prioritizing your feedback means ranking your feedback items based on their impact, frequency, or severity and highlighting the most critical or beneficial ones. Categorizing your feedback means grouping your feedback items based on their nature, such as relevance, quality, usability, functionality, or design. Prioritizing and categorizing your feedback can help you manage your feedback and make it easier for the recipients to process and act on it.

6 Seek feedback on your feedback

A final step to share search engine feedback is to seek feedback on your feedback from the recipients or other sources. Seeking feedback on your feedback means asking for confirmation, clarification, or comments on your feedback and listening to their opinions, perspectives, or experiences. Seeking feedback on your feedback can help you improve your feedback skills, learn from others, and build trust and rapport with the recipients.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?