How do you screen and verify candidates for staffing services?

1 Define your screening criteria

Before you start screening candidates, you need to define your screening criteria based on the client's requirements, the industry standards, and the legal regulations. Your screening criteria should include the minimum qualifications, skills, experience, and certifications that the candidates must have to perform the job. You should also consider the soft skills, personality traits, and cultural fit that the client values. Having clear and consistent screening criteria will help you filter out the unqualified or unsuitable candidates and focus on the best matches.

2 Conduct pre-screening interviews

One of the most effective ways to screen candidates is to conduct pre-screening interviews, either by phone, video, or online chat. Pre-screening interviews allow you to verify the candidates' basic information, such as their availability, salary expectations, and work authorization. They also give you an opportunity to assess the candidates' communication skills, motivation, and interest in the job. You can use pre-screening interviews to ask some screening questions that relate to the job requirements, such as their relevant experience, skills, and achievements. You can also use pre-screening interviews to inform the candidates about the next steps of the hiring process and the verification procedures.

3 Perform background checks

Background checks are essential for verifying the candidates' identity, education, employment history, criminal record, and other relevant information. Background checks help you confirm the accuracy and validity of the candidates' claims and credentials, as well as identify any red flags or discrepancies that could affect their suitability for the job. You can use various sources and methods to perform background checks, such as online databases, reference checks, social media checks, or third-party verification services. However, you should always comply with the applicable laws and regulations regarding privacy, consent, and discrimination when conducting background checks.

4 Test the candidates' skills and abilities

Another way to screen and verify candidates is to test their skills and abilities through various assessments, such as skills tests, personality tests, behavioral tests, or situational judgment tests. These tests help you measure the candidates' proficiency, aptitude, and potential in performing the tasks and duties of the job. They also help you evaluate the candidates' compatibility with the client's culture, values, and expectations. You can use various tools and platforms to administer and score these tests, such as online testing software, simulation software, or gamified assessments.

5 Use video interviews or live demos

Finally, you can use video interviews or live demos to screen and verify candidates in a more interactive and realistic way. Video interviews or live demos allow you to observe the candidates' demeanor, body language, and presentation skills, as well as their ability to handle questions, scenarios, or challenges related to the job. They also allow you to showcase the client's work environment, culture, and team, as well as answer any questions or concerns the candidates may have. You can use various tools and platforms to conduct video interviews or live demos, such as video conferencing software, screen sharing software, or virtual reality software.