How do you resolve GIS quality disputes?

1 Identify the sources of dispute

To resolve GIS quality disputes, it is important to identify the sources of the dispute and understand the perspectives and interests of all involved parties. Common sources of dispute may include data quality, data analysis, data presentation, and data interpretation. For example, data quality may refer to the accuracy, completeness, currency, and consistency of the data used in the GIS project. Data analysis may involve methods, techniques, and assumptions used to process, manipulate, and model the data. Data presentation could refer to the design, layout, and symbology of maps or charts generated by the GIS project. Lastly, data interpretation could involve understanding the meaning, implications, and recommendations derived from GIS outputs. By identifying these sources of dispute, you can focus on specific aspects that require attention.

2 Communicate effectively

The second step to resolving GIS quality disputes is effective communication with other parties to establish a common ground for dialogue and collaboration. To do this, you should practice active listening, expressing your position clearly and concisely, using evidence to back up your arguments, and avoiding jargon. Doing so will help you build trust and rapport with the other parties, creating a positive and productive relationship.

3 Apply quality standards

The third step to resolve GIS quality disputes is to apply quality standards and criteria that can guide the evaluation and improvement of the GIS outputs. These standards can be internal, such as those defined by your organization or project team; external, like those established by authoritative bodies or industry associations; or agreed upon by all involved parties. Applying quality standards helps to guarantee that the GIS outputs meet the minimum requirements and expectations of those involved, as well as adhere to the best practices and norms of the GIS field.

4 Use quality tools

The fourth step to resolve GIS quality disputes is to use quality tools and techniques that can help you check, verify, and improve the quality of the GIS outputs. These tools can include software functions available in your GIS software or other applications, manual procedures and practices, and automated scripts and programs. By using these quality tools, you can save time and effort while reducing errors and inconsistencies in the GIS outputs.

5 Seek feedback

The fifth step to resolve GIS quality disputes is to seek feedback and input from the other parties and incorporate their suggestions and comments into the GIS outputs. Doing so can help identify and address any remaining issues or gaps, enhance and refine the quality and usability of the GIS outputs, demonstrate and acknowledge the value and contribution of the other parties, and strengthen and maintain the relationship and cooperation. Ultimately, this will ensure that the GIS outputs reflect the needs and preferences of the involved parties while satisfying their expectations and requirements.

6 Document and share

The final step to resolve GIS quality disputes is to document and share the process and results of the GIS quality resolution. Doing this can help record and report the sources, methods, and outcomes of the resolution, provide evidence and rationale for it, communicate it to the relevant audiences and stakeholders, as well as learn and improve from the experience and feedback of the resolution. Ultimately, by documenting and sharing, you can increase the transparency and credibility of the GIS quality resolution while promoting learning and improvement of GIS quality practices.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?