How do you report the results of a CSR assessment?

1 Define the purpose and scope

The first step to report the results of a CSR assessment is to define the purpose and scope of the report. What are the main objectives and messages of the report? Who are the intended readers and users of the report? How will the report be distributed and used? What are the key topics and indicators that the report will cover? Answering these questions will help you to clarify the focus and direction of the report, as well as to align it with the expectations and needs of your stakeholders.

2 Collect and analyze the data

The second step to report the results of a CSR assessment is to collect and analyze the data that will support your findings and conclusions. Depending on the type and scale of your CSR assessment, you may use different sources and methods of data collection, such as surveys, interviews, observations, audits, reviews, or benchmarks. You should also apply appropriate data analysis techniques, such as descriptive statistics, trend analysis, gap analysis, or impact evaluation, to interpret and synthesize the data and draw meaningful insights.

3 Structure and write the report

The third step to report the results of a CSR assessment is to structure and write the report in a clear and concise manner. A typical structure of a CSR report may include the following sections: executive summary, introduction, methodology, results, discussion, recommendations, and appendices. You should use a logical and coherent flow of information, as well as a consistent and professional tone and style, to present your data and arguments. You should also use visual aids, such as graphs, charts, tables, or images, to illustrate and highlight your key points.

4 Apply the standards and guidelines

The fourth step to report the results of a CSR assessment is to apply the relevant standards and guidelines that will enhance the credibility and quality of your report. There are various standards and guidelines that can help you to report your CSR performance and impact, such as the Global Reporting Initiative (GRI), the International Organization for Standardization (ISO), or the United Nations Global Compact (UNGC). These standards and guidelines provide you with frameworks, principles, indicators, and best practices to follow and adhere to when reporting your CSR results.

5 Review and validate the report

The fifth step to report the results of a CSR assessment is to review and validate the report before publishing or sharing it. You should check your report for accuracy, completeness, consistency, clarity, and relevance. You should also seek feedback and input from your stakeholders, such as your management, employees, customers, suppliers, partners, or regulators, to ensure that your report meets their expectations and interests. You may also consider engaging external experts, such as auditors, consultants, or researchers, to verify and endorse your report.

6 Disseminate and engage

The sixth and final step to report the results of a CSR assessment is to disseminate and engage with your stakeholders and audiences. You should use appropriate channels and formats to distribute and share your report, such as print, online, or social media. You should also use interactive and creative ways to engage and communicate with your stakeholders and audiences, such as webinars, podcasts, videos, or events. You should also invite and respond to feedback, comments, questions, or suggestions, as well as to showcase and celebrate your achievements and learnings.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?