How do you prove the value of quality management plan improvements?

1 Identify the QMP improvement objectives

Before you make any changes to your QMP, you need to have a clear idea of what you want to achieve and why. What are the main problems or gaps in your current QMP? How do they affect the quality of your project deliverables, processes, and outcomes? What are the benefits and risks of improving your QMP? How will you measure the success of your improvement efforts? By answering these questions, you can define the specific objectives of your QMP improvement, such as increasing customer satisfaction, reducing defects, enhancing efficiency, or complying with standards.

2 Analyze the QMP improvement options

Once you have your improvement objectives, you need to explore the different ways to achieve them. You can use various tools and techniques to analyze your QMP improvement options, such as brainstorming, benchmarking, gap analysis, root cause analysis, or cost-benefit analysis. The aim is to identify the most feasible, effective, and efficient solutions that will address the root causes of the quality issues and deliver the desired results. You should also consider the potential impacts of each option on the project scope, schedule, budget, resources, and risks.

3 Implement the QMP improvement actions

After you have selected the best option for your QMP improvement, you need to plan and execute the necessary actions to implement it. You should follow the change management process of your project to ensure that the QMP improvement is approved, communicated, documented, and controlled. You should also assign the roles and responsibilities of the quality team and other stakeholders involved in the QMP improvement. Moreover, you should monitor and track the progress and performance of the QMP improvement actions, as well as any issues or deviations that may arise.

4 Evaluate the QMP improvement outcomes

The final step is to assess the outcomes of your QMP improvement and compare them with the baseline and the objectives. You should use the quality metrics and indicators that you defined in the first step to measure the impact of your QMP improvement on the quality of your project deliverables, processes, and outcomes. You should also collect feedback from the stakeholders, customers, and project team to gauge their satisfaction and perception of the QMP improvement. Furthermore, you should document the lessons learned and best practices from your QMP improvement and share them with the relevant parties.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?