How do you progress in Global Delivery?

1 Define your goals

The first step to progress in global delivery is to have a clear vision of what you want to achieve and how you want to grow. Do you want to become a project manager, a technical expert, a business analyst, or a leader? What skills and competencies do you need to develop or improve? What are the opportunities and challenges in your current role and project? How can you align your goals with the expectations and objectives of your clients, stakeholders, and organization? Having a well-defined career plan can help you focus your efforts and seek feedback and guidance.

2 Build your network

The second step to progress in global delivery is to build and maintain a strong network of relationships with your peers, managers, mentors, clients, and other professionals in your field. Networking can help you gain exposure, learn from others, share best practices, find new opportunities, and solve problems. You can network in various ways, such as participating in online forums, webinars, and communities of practice, attending events and conferences, joining professional associations, and reaching out to potential contacts via email, social media, or phone.

3 Communicate effectively

The third step to progress in global delivery is to communicate effectively with your team members, clients, and stakeholders across different cultures, languages, and time zones. Communication is essential for ensuring clarity, alignment, collaboration, and trust in global delivery projects. You need to master various communication skills, such as listening, speaking, writing, presenting, and negotiating. You also need to adapt your communication style and tools to the preferences and needs of your audience, and respect their values and norms.

4 Embrace diversity

The fourth step to progress in global delivery is to embrace diversity and leverage the different perspectives, experiences, and ideas of your team members and clients. Diversity can enrich your global delivery projects and foster creativity, innovation, and quality. You need to be open-minded, curious, and respectful of the diversity of your global delivery partners, and seek to understand their backgrounds, motivations, and expectations. You also need to appreciate the value of diversity and celebrate the achievements and contributions of your team members and clients.

5 Learn continuously

The fifth step to progress in global delivery is to learn continuously and keep yourself updated on the latest trends, technologies, and best practices in your field. Global delivery is a fast-paced and dynamic environment that requires you to constantly adapt and improve your skills and knowledge. You need to be proactive, curious, and willing to learn from your successes and failures, as well as from your peers, managers, mentors, clients, and other sources of information. You also need to seek feedback and coaching, and identify and pursue learning opportunities that can help you achieve your goals.

6 Demonstrate value

The sixth step to progress in global delivery is to demonstrate value and show the impact and results of your work to your clients, stakeholders, and organization. Value can be measured in different ways, such as customer satisfaction, quality, efficiency, productivity, innovation, or profitability. You need to understand the value proposition of your global delivery projects and how they align with the strategic goals and priorities of your clients, stakeholders, and organization. You also need to communicate and showcase your value and achievements regularly and effectively, and seek recognition and rewards.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?