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Last updated on 2024年8月27日

How do you negotiate your fees and contracts with clients or agencies?

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As an interpreter, you know that your skills and expertise are valuable and in demand. But how do you communicate that to your potential clients or agencies, and secure a fair and profitable fee and contract? Negotiating your fees and contracts can be challenging, especially if you work in different markets, languages, and settings. Here are some tips to help you navigate this process and achieve the best outcomes for your career and reputation.

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1 Know your worth

Before you start any negotiation, you need to know your worth as an interpreter. This means researching the market rates, the industry standards, and the specific requirements of the assignment. You also need to consider your own qualifications, experience, and specialization, and how they add value to your service. Knowing your worth will help you set a realistic and reasonable fee range, and justify it to your clients or agencies.

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Alice Friesen

Full-time ASL interpreter
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Sometimes an agency will make you sign an agreement stating your adherence to their using you for a long-term job that you had previously thought of working for. They will ask that you be unable to work directly with the vendor themselves. If you do not feel that move is in your best interest, you may negotiate a set hourly wage for a short time, and I then finish with stating your intentions for the eventual direct hire up front.

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Efrain Pozo

International Freelance Consultant (Agriculture and Linguistics)
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Exactly, as an interpreter, I know what my skills and experience are, even my aptitudes beyond what the CV says. Unfortunately the only way to communicate this to my potential clients or agencies is through an interview and a trial period. The issue of the rate and a fair and profitable contract is complicated, although this can be negotiated depending on the hourly load assigned to me, the budget they have and the standard of living of the country where they work. Tips are welcome. I know my worth as an interpreter but sometimes the need for work changes the negotiation conditions. In any case, the more you make yourself known (reputation), the more option you will have to negotiate fairly and appropriately.

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Dr Esther Hernandez

Bridging Cultures in Healthcare | Medical Interpreter & Language Services Consultant | Championing Clarity, Connection, and Compliance
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Before beginning any negotiation, it is crucial to have a clear understanding of your rate range, including your floor and ceiling. Equally important is to be aware of your client's budget. By having a solid grasp of these financial parameters, you can negotiate effectively and come to a mutually beneficial agreement.

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2 Be clear and confident

When you present your fee proposal, be clear and confident about what you are offering and why. Explain the scope of your work, the quality of your service, and the benefits of hiring you. Avoid being vague, apologetic, or defensive, as this may undermine your credibility and professionalism. Instead, be assertive, respectful, and professional, and show that you are confident in your skills and abilities.

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3 Be flexible and creative

Negotiating your fees and contracts does not mean that you have to accept the first offer or compromise on your standards. It means that you have to be flexible and creative in finding a win-win solution for both parties. For example, you may be able to negotiate a higher fee if you agree to a longer-term contract, or a lower fee if you get additional benefits, such as travel expenses, professional development, or referrals. You may also be able to offer discounts for repeat clients, bulk bookings, or referrals. The key is to find out what your clients or agencies value and need, and how you can meet them while maintaining your own interests and goals.

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Logan Hunter

Senior Account Executive @ Maven LS | Army Veteran | B2B Sales | SaaS | Lead Generation | Full Sales Cycle | A True "Hunter" — Literally my last name
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For my company, we cater the pricing to what the patient expects to use most. This allows us to charge lower per-minute rates than the competition for these key languages. The rates for the other languages may be a little higher due to increased demand when they are used, but it still allows the client to save on costs while delivering on services they need most.

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4 Review and sign the contract

Once you have reached an agreement on your fees and terms, you need to review and sign the contract. The contract is a legal document that protects your rights and responsibilities as an interpreter, and defines the expectations and obligations of both parties. It should include details such as the fee, the payment method and schedule, the cancellation policy, the confidentiality clause, the liability clause, and the dispute resolution mechanism. Make sure you read the contract carefully, understand its implications, and ask for clarifications or amendments if needed. Do not sign the contract until you are satisfied with its contents and conditions.

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5 Communicate and follow up

After you sign the contract, you need to communicate and follow up with your clients or agencies regularly. This will help you establish a good rapport, confirm the details of the assignment, address any issues or concerns, and provide feedback and updates. Communication and follow up will also help you build trust, loyalty, and reputation, and increase your chances of getting more work and referrals from your clients or agencies.

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6 Keep learning and improving

Negotiating your fees and contracts is not a one-time event, but an ongoing process that requires constant learning and improving. You need to keep track of your performance, your feedback, and your market trends, and adjust your fees and terms accordingly. You also need to keep learning new skills, languages, and techniques, and update your portfolio and credentials. By doing so, you will enhance your value as an interpreter, and boost your confidence and competence in negotiating your fees and contracts.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Dr Esther Hernandez

Bridging Cultures in Healthcare | Medical Interpreter & Language Services Consultant | Championing Clarity, Connection, and Compliance
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One of the important parts of any negotiation is identifying and addressing the needs of my clients, this is essential to providing high-value services. By understanding their needs and tailoring my services to meet their specific requirements, I demonstrate my investment in their success and commitment to providing the best possible service. Addressing these needs can help me to increase client satisfaction and loyalty. Additionally, can differentiate me from competitors and establish me as an expert in my field, positioning me as a trusted advisor and increasing the perceived value of my services.

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How do you negotiate your fees and contracts with clients or agencies?

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1 Know your worth

2 Be clear and confident

3 Be flexible and creative

4 Review and sign the contract

5 Communicate and follow up

6 Keep learning and improving

7 Here’s what else to consider

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