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Last updated on 2024年6月9日

How do you model and simulate the future state of a process?

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Modeling and simulating the future state of a process is a key step in process design, as it allows you to test and evaluate different scenarios, identify potential improvements, and communicate your vision to stakeholders. In this article, you will learn how to model and simulate the future state of a process using some basic principles and tools.

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Jordan Wanner

Experienced Executive Leader

1 Define the scope and objectives

The first step is to define the scope and objectives of your process design project. What are the current problems or gaps in the existing process? What are the desired outcomes or benefits of the future process? How will you measure the performance and impact of the process? You should also consider the scope and boundaries of the process, such as the inputs, outputs, customers, suppliers, and resources involved.

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Jordan Wanner

Experienced Executive Leader
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Prior to starting this step it's helpful to assemble a project team that will collaborate throughout the BPM analysis. Include direct reports and subject matter experts who know the detailed specifics of the current process flow.

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Muhammad Farhan R. Latupono

Process Engineer | LPDP Scholarship Awardee PK-241
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To define the scope and objectives of your process design project, start by identifying the current problems and gaps in the existing process. Set clear goals for what you want to achieve, such as increased efficiency, cost savings, or improved quality. Establish key performance indicators (KPIs) to measure the success of the new process. Additionally, outline the scope by defining the inputs, outputs, customers, suppliers, and resources involved. Clear objectives and a well-defined scope ensure that your process design project stays focused and effective.

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2 Map the current state

The next step is to map the current state of the process, using a flowchart or a diagram that shows the sequence of activities, roles, decisions, and data flows. You should also collect and analyze relevant data, such as cycle time, defect rate, customer satisfaction, and cost. This will help you to identify the root causes of inefficiencies, waste, errors, or variation in the process, and to benchmark the current state against the objectives.

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Jordan Wanner

Experienced Executive Leader
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I found it best to gather your project team in person for 60-90 minute breakout sessions to map the current state. Appoint a team lead who is in charge of facilitating the meetings keeping everyone on track. Pre-schedule follow up meetings that are mandatory to keep the momentum going as gap's between meetings can slow down the process.

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3 Design the future state

The third step is to design the future state of the process, using the principles of process design, such as simplification, standardization, automation, integration, and optimization. You should also apply the best practices and methods of your industry or domain, such as lean, agile, or Six Sigma. You should aim to create a process that meets or exceeds the objectives, eliminates or reduces the problems or gaps, and adds value to the customers and stakeholders.

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Jordan Wanner

Experienced Executive Leader
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In my experience utilizing the collective minds of a project team can lead to increased buy in and adoption rates of changes to a process flow. When including individuals as a part of the solution, team members feel an increased sense of value, and accomplishment by contributing to the solution.

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4 Model the future state

The fourth step is to model the future state of the process, using a tool or a software that can represent the logic, rules, and parameters of the process. A process model is a simplified and abstract representation of the process, that can be used to simulate its behavior and outcomes. You can use various types of process models, such as discrete-event simulation, system dynamics, or agent-based modeling, depending on the complexity and nature of the process.

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5 Simulate the future state

The fifth step is to simulate the future state of the process, using the process model and different scenarios or inputs. A process simulation is a dynamic and interactive experiment that can show how the process will perform under various conditions and assumptions. You can use process simulation to test and compare different alternatives, to evaluate the risks and uncertainties, to identify the optimal solutions, and to estimate the impacts and benefits of the process.

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6 Communicate the future state

The final step is to communicate the future state of the process, using the results and insights from the process simulation. You should present the process model and simulation in a clear and compelling way, using visual aids, charts, graphs, or animations. You should also explain the logic and assumptions behind the process design, the performance and impact indicators, and the recommendations and action plans. You should also solicit feedback and input from the stakeholders and customers, and incorporate them into your process design.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you model and simulate the future state of a process?

1

2

3

4

5

6

7

1 Define the scope and objectives

2 Map the current state

3 Design the future state

4 Model the future state

5 Simulate the future state

6 Communicate the future state

7 Here’s what else to consider

Process Design

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How do you model and simulate the future state of a process?

1

2

3

4

5

6

7

1 Define the scope and objectives

2 Map the current state

3 Design the future state

4 Model the future state

5 Simulate the future state

6 Communicate the future state

7 Here’s what else to consider

Process Design

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