How do you measure your improvement and progress in objection handling role play?

1 Define your goals

Before you start any role play exercise, you need to have a clear idea of what you want to achieve. What are the common objections that you face in your sales process? What are the best responses and strategies to overcome them? How do you want to improve your communication skills, rapport building, and closing techniques? Setting SMART (specific, measurable, achievable, relevant, and time-bound) goals will help you focus your efforts and track your results.

2 Choose your partner

The quality of your role play partner can make a big difference in your learning experience. Ideally, you want someone who can give you honest and constructive feedback, challenge you with realistic and relevant objections, and support you with encouragement and praise. You can choose a colleague, a manager, a mentor, or a professional coach, depending on your availability, budget, and preference. Make sure you agree on the ground rules, the scenario, and the expectations before you start.

3 Record and review

One of the best ways to measure your improvement and progress in objection handling role play is to record and review your sessions. You can use a video camera, a voice recorder, or a screen capture tool to capture your performance. Then, you can watch or listen to yourself and evaluate your strengths and weaknesses. You can use a checklist, a rubric, or a scoring system to rate yourself on different aspects of objection handling, such as clarity, confidence, empathy, logic, and persuasion.

4 Ask for feedback

Another way to measure your improvement and progress in objection handling role play is to ask for feedback from your partner or a third party observer. You can ask them to share their impressions, opinions, and suggestions on how you handled the objections, what you did well, and what you can improve. You can also ask them to rate you on the same criteria that you used for yourself, and compare the results. Feedback can help you identify your blind spots, validate your achievements, and motivate you to keep learning.

5 Track and celebrate

Finally, you need to track and celebrate your improvement and progress in objection handling role play. You can use a journal, a spreadsheet, or a dashboard to record your goals, your scores, your feedback, and your action steps. You can also set milestones, rewards, and recognition for yourself as you reach your targets. Tracking and celebrating can help you see how far you have come, how much you have learned, and how much you have grown as a salesperson.