How do you measure and improve your emotional intelligence skills?
Emotional intelligence (EI) is the ability to understand and manage your own and others' emotions, and to use them effectively in different situations. EI is a crucial skill for practice management, as it helps you build trust and rapport with your clients, colleagues, and staff, communicate clearly and empathetically, and cope with stress and challenges. But how do you measure and improve your EI skills? Here are some tips to help you.