How do you measure the impact of your results on your organization's objectives?

1 Define your objectives and indicators

The first step to measure the impact of your results is to define your objectives and the indicators that will show you if you are achieving them. Objectives are the specific, measurable, achievable, relevant, and time-bound goals that you want to accomplish. Indicators are the data points that will help you track and evaluate your progress towards your objectives. For example, if your objective is to increase customer satisfaction, your indicators could be the number of positive reviews, the retention rate, or the net promoter score.

2 Collect and analyze your data

The next step is to collect and analyze your data using the indicators that you have defined. You can use various tools and methods to gather and organize your data, such as surveys, interviews, feedback forms, analytics, dashboards, or reports. You should also compare your data with your baseline, which is the starting point or the current situation before you implement your actions. This will help you measure the change or the difference that your results have made. You should also look for patterns, trends, gaps, or outliers in your data that can reveal insights or opportunities for improvement.

3 Align your results with your organization's objectives

The third step is to align your results with your organization's objectives, and see how they contribute to the overall vision and mission. You should ask yourself how your results support the strategic priorities, values, and culture of your organization, and how they benefit the stakeholders, such as customers, employees, partners, or shareholders. You should also consider the external factors, such as the market, the competition, or the regulations, that can affect your results and your organization's objectives.

4 Communicate your impact and value

The final step is to communicate your impact and value to your organization and your audience. You should use clear, concise, and compelling language and visuals to present your results and their impact on your organization's objectives. You should also highlight the achievements, challenges, and learnings that you have encountered along the way, and how you have overcome or addressed them. You should also acknowledge the contributions of others who have helped you achieve your results, and express your gratitude and appreciation. Finally, you should also share your recommendations, suggestions, or plans for the future, and how you intend to continue driving results and creating impact.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?