How do you measure design effectiveness with task completion rates?
How do you measure design effectiveness with task completion rates? This is a common question for usability testers who want to evaluate how well users can perform specific tasks on a website or app. Task completion rates (TCRs) are one of the most widely used usability testing metrics, but they are not always straightforward to calculate or interpret. In this article, you will learn what TCRs are, how to measure them, and how to use them to improve your design decisions.