How do you measure and demonstrate the return on investment (ROI) of demand management process?
Demand management is a key ITIL process that aims to align the supply and demand of IT services and resources. By understanding the patterns and drivers of business demand, you can optimize the utilization and efficiency of IT assets and capabilities. But how do you measure and demonstrate the return on investment (ROI) of demand management process? In this article, we will explore some of the methods and metrics that can help you evaluate and communicate the value of demand management to your stakeholders.
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Md. Anisur Rahman, PMP?DGM & Head of IT @ ShopUp | LinkedIn Top Voice, Toastmaster, Startup Mentor, Trainer, Community Builder, PMI Volunteer…
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DEEPAK KUMARCurrently pursuing a BCA at Amity University | Technical Lead | IT Infrastructure & Cloud Computing | Office 365 &…
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Himanshu SabharwalInfosys | Senior Consultant | Change Manager | ITIL4 Certified