How do you manage expectations of your team?

Using the Objectives and Key Results (OKRs) framework promotes collaboration, ownership, and engagement within teams. It provides a clear roadmap for success and encourages participation in goal setting, fostering a sense of purpose and commitment. OKRs also promote transparency and accountability, as everyone is aware of their role in achieving team goals. They inspire members to strive for their best, driving continuous learning and adaptability. In short, OKRs transform abstract expectations into tangible goals, enhancing team performance and cohesion.

Iniciamos nosso caminho para o sucesso ao estabelecer as bases claras do que esperamos uns dos outros. Definir expectativas é como criar as regras do jogo, tornando o percurso mais transparente e eficiente. Aqui, n?o estamos apenas tra?ando linhas, mas construindo pontes para uma comunica??o sólida e resultados excepcionais. Vamos simplificar o entendimento e transformar expectativas em alicerces para o êxito conjunto. Junte-se a nós nessa jornada rumo a uma equipe mais alinhada e produtiva!

Define, Workshop, Illustrate, Model. 1) Define - broadly define/document your expectations including example behaviors and success metrics. 2) Workshop - hold a discussion with the team to refine expectations and gain win team buy-in. 3) Illustrate - make the resulting example behaviors and success metrics clear and visible to the team. 4) model - model the behaviors yourself. Demonstration is the best foundation for imitation.

Effective team management is anchored in clear communication of expectations, fostering alignment, accountability, and a sense of purpose. OKRs are a powerful tool for this, translating abstract expectations into tangible goals, promoting transparency, and inspiring individuals to strive for their best. Involving team members in the OKR process sparks ownership and engagement. Recognizing team members as real assets, treating them with respect, and promoting trust and safety can harness their full potential and achieve the desired outcomes. If you manage this you will have fewer expectations to manage with a team or individuals because it is part of how you operate and do business.

In my experience, negotiating expectations is like planning a road trip with friends. Everyone has their ideal route and preferred stops, however negotiation is your map that helps you find a route that works for everyone. One thing I've found helpful, is not being afraid to compromise! Just like on a road trip, everyone might have to slightly altered their expectations. Focus on open communication and be flexible. By working together, you'll find the perfect balance between individual needs and the team's overall goals!

Worst thing that a manager can do is to show moon to the team members and to let them down at the time of annual assessment. The expectations of the management and from the management should be clearly laid out before the team without ambiguity.

Performance reviews that don't reflect feedback is a classic example of what not to do. Surprising folks with a "meets expectations" when you have been praising them, recognizing them, and when they've outperformed is a gut punch. If you have other expectations or issues, bring them up along the way, and do it often. Waiting for a performance review is a great way to destroy all the trust you worked so hard to create with the team. Trust takes a long time to build but is easy to lose if you don't manage expectations well.

Ao concluirmos esta jornada de gerenciamento de expectativas, adentremos no território inexplorado de fomentar a criatividade dentro das expectativas. Além das etapas estruturadas, existe o potencial para a inova??o e criatividade prosperarem. Proporcione um espa?o onde os membros da equipe possam propor solu??es n?o convencionais, desafiar normas existentes e contribuir com ideias que talvez n?o se encaixem perfeitamente nas expectativas predefinidas. Ao abra?ar a criatividade, você n?o apenas aprimora a resolu??o de problemas, mas também cultiva um ambiente de trabalho dinamico, envolvente e preparado para o futuro. Lembre-se, às vezes, as ideias mais extraordinárias surgem do inesperado.