How do you learn from your successes and failures as a global delivery leader?

1 Reflect on your experiences

The first step to learn from your successes and failures is to reflect on what happened, why it happened, and what you can do differently next time. You can use various tools and methods to facilitate your reflection, such as journals, feedback surveys, after-action reviews, or lessons learned sessions. The key is to be honest, open-minded, and curious, and to ask yourself and others relevant questions that can reveal insights, gaps, and opportunities.

2 Apply your learnings

The second step is to apply what you have learned from your successes and failures to your current and future projects. You can use your learnings to update your best practices, processes, tools, and standards, and to create action plans, goals, and metrics that can help you monitor and improve your performance. You can also use your learnings to enhance your communication, collaboration, and cultural awareness skills, and to adapt your leadership style to the needs and preferences of your diverse team members and clients.

3 Share your stories

The third step is to share your stories of successes and failures with others, and to learn from their stories as well. Sharing your stories can help you build trust, rapport, and credibility with your team members, clients, and stakeholders, and to demonstrate your humility, authenticity, and willingness to grow. It can also help you inspire, motivate, and empower others to learn from their own experiences, and to create a culture of continuous learning and improvement in your organization.

4 Seek feedback and coaching

The fourth step is to seek feedback and coaching from others who can help you learn from your successes and failures. You can ask for feedback from your team members, clients, stakeholders, peers, mentors, or managers, and use it to identify your strengths, weaknesses, and areas for development. You can also seek coaching from experts, consultants, or coaches who can offer you guidance, advice, and support to enhance your skills, performance, and leadership style.

5 Experiment and innovate

The fifth step is to experiment and innovate with new ideas, approaches, and solutions that can help you achieve better results in your global delivery projects. You can use your successes and failures as sources of inspiration, creativity, and innovation, and test your hypotheses, assumptions, and prototypes in different contexts and scenarios. You can also embrace a growth mindset that views successes and failures as opportunities to learn, grow, and improve, rather than as indicators of your fixed abilities or limitations.

6 Celebrate and appreciate

The sixth step is to celebrate and appreciate your successes and failures, and the learnings that come with them. You can celebrate and appreciate yourself by acknowledging your achievements, efforts, and progress, and by rewarding yourself with something that makes you happy or relaxed. You can also celebrate and appreciate others by recognizing their contributions, feedback, and support, and by expressing your gratitude and appreciation. Celebrating and appreciating your successes and failures can help you boost your confidence, motivation, and resilience, and foster a positive and supportive learning environment.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?