Keeping your broker informed of your progress is crucial for building trust, avoiding misunderstandings, and achieving your goals. Whether you are buying, selling, or renting a property, you need to communicate effectively with your broker throughout the process. Here are some tips on how to do that.
Depending on the urgency, complexity, and frequency of your updates, you may want to use different channels to communicate with your broker. For example, you can use email for formal documents, contracts, and offers; phone calls or video calls for urgent matters, negotiations, and feedback; and text messages or chat apps for quick check-ins, reminders, and confirmations. Choose the channel that suits your broker's preferences and availability, and avoid switching between too many platforms.
The best way is to send regular ranking reports and tracking tools to all brokers. Good brokers love to compete and by doing what winners love to do, which is keep score, this healthy competition leads to more production every time.
At the start of your collaboration, you and your broker should agree on some ground rules for communication. How often do you want to hear from each other? What are the best times and days to reach out? What are the milestones and deadlines you need to meet? How do you handle issues or changes? By setting clear expectations, you can avoid confusion, frustration, and missed opportunities.
When you update your broker, make sure you provide relevant information that helps them understand your situation, needs, and goals. For example, if you are a buyer, you can share your feedback on the properties you have seen, your budget and financing options, your preferences and priorities, and any questions or concerns you have. If you are a seller, you can inform your broker about any improvements or repairs you have made, any offers or inquiries you have received, your expectations and motivations, and any challenges or risks you face.
Communication is a two-way street, so you should also ask for feedback from your broker. They can offer valuable insights, advice, and guidance based on their experience and expertise. You can ask them how they think you are doing, what you can do better, what they need from you, and what they are doing for you. By asking for feedback, you can show your interest, appreciation, and respect for your broker's work.
One of the most important aspects of communication is honesty and respect. You and your broker should be honest and respectful with each other, even when you disagree or encounter problems. You should avoid lying, hiding, or withholding information that may affect your outcome. You should also avoid blaming, criticizing, or insulting your broker or their work. Instead, you should express your opinions, feelings, and needs in a constructive and polite way, and listen to your broker's perspective and suggestions.
Finally, you should keep your communication simple and concise. You don't need to overwhelm your broker with too much information, details, or emotions. You should focus on the main points, facts, and actions that are relevant to your progress. You should also use clear and simple language, avoid jargon and acronyms, and check for spelling and grammar errors. By keeping it simple and concise, you can make your communication easier, faster, and more effective.