How do you keep your airline staff training current?

Assessing your training needs is a crucial first step in keeping airline staff training current. One thing I have found helpful in this process is to engage directly with employees who are on the front lines. Their insights and feedback are invaluable in identifying areas where additional training or updates are required. Conducting regular surveys and holding open discussions can provide a wealth of information that may not be apparent through other methods. This employee-driven approach ensures that training efforts are not only current but also address real-world challenges and opportunities.

One thing I have found helpful when choosing training methods is to take a blended approach. While traditional classroom-based training and online forms have merits, combining them can be highly effective. It allows for the structured learning and interaction of in-person training while providing flexibility and accessibility of online resources. This way, airline staff can benefit from the best of both worlds, tailoring their training to their needs and schedules. This multi-faceted strategy also caters to different learning styles, increasing the likelihood of knowledge retention and practical application.

One thing I have found helpful in designing training content is to make it scenario-based. Real-life scenarios that mimic situations staff may encounter on the job can make the learning experience more engaging and practical. These scenarios allow staff to apply their knowledge and skills in a safe learning environment, helping them better retain and use what they've learned in their roles. Additionally, incorporating multimedia elements like videos, simulations, or quizzes can further enrich the learning experience, ensuring the training is informative and interactive.

One thing I have found helpful in delivering effective training is using real-world scenarios and practical examples. This helps bridge the gap between theory and practice, making the training engaging for airline staff. It's more relatable, and retention improves when staff see how it applies to daily tasks. Pair this with post-training assessments to measure knowledge gains and identify areas for improvement, enriching the overall educational experience.

One thing I have found helpful in evaluating training impact is conducting follow-up assessments over time. This allows us to gauge not only immediate reactions and learning but also how well the training translates into improved on-the-job behavior and tangible results. Regular follow-ups help identify areas where additional support or adjustments may be needed, ensuring that the training remains effective and aligned with our staff's evolving needs and challenges.

A well developed, accurate and consistent training program must be an ongoing endeavor in the Airlines Industry, any industry or Mom and pop operation. Evaluate and educate. I would tell my young children and I remind them today as they enter their 40s, “Nothing is obvious to the uninformed.” The other words to live by that I imparted are “always stay in control”. Today one boy is a General Manager for a private food chain while the other is Doctor..

Another aspect to consider in keeping airline staff training current is fostering a culture of continuous learning. Encouraging employees to take ownership of their learning journey and providing resources for self-directed learning can be highly beneficial. This can include access to industry publications, webinars, and online courses, empowering staff to stay updated with the latest developments and trends in aviation. By promoting a culture of curiosity and self-improvement, airlines can ensure that their staff remains adaptable and well-informed. #TheCargoBlog