How do you keep BPMN transaction models up to date and relevant?

1 Identify the purpose and scope of the model

Before you start creating or updating a BPMN model, you need to have a clear idea of why you are doing it and what you want to achieve. What is the goal of the process? Who are the stakeholders and users of the model? What level of detail and complexity do you need? How will you measure the success of the model? Answering these questions will help you define the purpose and scope of the model and avoid unnecessary or irrelevant elements.

2 Follow the BPMN notation and best practices

BPMN provides a set of symbols, rules, and guidelines for representing different aspects of a business process, such as activities, events, gateways, flows, and pools. To ensure that your BPMN model is accurate, consistent, and easy to read, you should follow the BPMN notation and best practices. For example, you should use the correct symbols for each element, label them clearly, avoid crossing flows, and align them horizontally or vertically. You should also use sub-processes, transactions, and collaboration diagrams to organize and simplify complex processes.

3 Validate and verify the model

Once you have created or updated your BPMN model, you need to check that it is valid and correct. You can do this by using a BPMN validation tool, such as a software application or an online service, that can identify and highlight any errors or inconsistencies in your model. You can also verify the model by testing it with real data, scenarios, and users, and by asking for feedback from the stakeholders and experts. This will help you ensure that your model reflects the reality and requirements of the process.

4 Review and improve the model

BPMN models are not meant to be static; they need to be reviewed and improved regularly to keep up with the changes in the business environment, customer expectations, and process performance. You should monitor and measure the outcomes and impacts of your BPMN model, such as the efficiency, effectiveness, quality, and satisfaction of the process. You should also identify and analyze any gaps, issues, or opportunities for improvement in your model. Based on these findings, you should make the necessary changes and updates to your model and communicate them to the stakeholders and users.

5 Document and share the model

The final step in keeping your BPMN model up to date and relevant is to document and share it with the relevant parties. You should document the purpose, scope, assumptions, limitations, and changes of your model, as well as the sources, methods, and tools used to create and update it. You should also share your model with the stakeholders and users, using appropriate formats, channels, and platforms. This will help you ensure that your model is accessible, understandable, and usable by the people who need it.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?