How do you involve stakeholders in the problem tree method for problem definition?

1 Prepare the materials

Before you start, you need to prepare some materials for the problem tree method. You will need a large sheet of paper or a whiteboard, some sticky notes or cards, and some markers or pens. You also need to invite the relevant stakeholders to participate in the session. These can be anyone who is affected by, interested in, or responsible for the problem or its solution. Try to include a diverse and representative group of people who can offer different perspectives and insights.

2 Define the core problem

The first step of the problem tree method is to define the core problem that you want to solve. This should be a clear and concise statement that summarizes the main issue or challenge that you are facing. Write it down on a sticky note or card and place it in the center of the paper or whiteboard. This will be the trunk of your problem tree. Make sure that everyone agrees on the core problem and that it is specific, measurable, and relevant.

3 Identify the causes and effects

The next step is to identify the causes and effects of the core problem. These are the factors that contribute to or result from the problem. You can use brainstorming, questioning, or research techniques to generate as many causes and effects as possible. Write each one on a separate sticky note or card and place them above or below the core problem, depending on whether they are effects or causes. You can also use arrows to show the causal links between them. This will form the branches and roots of your problem tree.

4 Analyze and prioritize

The third step is to analyze and prioritize the causes and effects of the problem. You can use different criteria to evaluate and rank them, such as their importance, urgency, feasibility, or impact. You can also group them into categories or themes, or use colors or symbols to indicate their significance. The aim is to identify the most critical and influential causes and effects that need to be addressed or leveraged in your problem solving process.

5 Validate and refine

The final step is to validate and refine your problem tree. You can do this by checking the validity, completeness, and consistency of your problem tree with your stakeholders. You can also ask for feedback, suggestions, or questions from them. You can use this opportunity to clarify any doubts, resolve any conflicts, or fill any gaps in your problem tree. You can also make any adjustments or improvements to your problem tree based on the input from your stakeholders.

By involving stakeholders in the problem tree method, you can ensure that your problem definition is accurate, comprehensive, and aligned with their needs and expectations. You can also build trust, engagement, and collaboration among your stakeholders, and foster a shared understanding and vision of the problem and its solution.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?