How do you integrate occupant feedback and behavior into LEED performance monitoring and evaluation?
As a LEED practitioner, you know that achieving and maintaining high performance in energy and environmental design is not only a technical challenge, but also a human one. How do you ensure that your building occupants are satisfied, engaged, and productive in your green spaces? How do you measure and improve the indoor environmental quality (IEQ) of your projects? How do you use occupant feedback and behavior as a valuable source of data and insight for your LEED performance monitoring and evaluation (PM&E) process? In this article, we will explore some of the best practices and tools for integrating occupant feedback and behavior into your LEED PM&E strategy.