How do you identify the key drivers of IT performance?
IT performance is a crucial factor for any organization that relies on technology to deliver value to its customers, stakeholders, and employees. But how do you measure and improve IT performance? How do you align IT goals with business objectives? How do you identify the key drivers of IT performance that matter most for your specific context and needs? In this article, we will explore some of the best practices and methods to answer these questions and optimize your IT performance management.