How do you handle rejection and failure in sales without losing motivation?

Handling rejection and failure in sales starts with accepting it's part of the game, much like in sports—you can't win every time. Implement a learning approach by obtaining precise feedback. Remember, rejection and failure make success even more precious.

Take 3 deep breaths, write out what you feel on a piece of paper, then burn it and watch the smoke rise to the heavens. Let it go. Then write what gifts came from this experience. Things that you learned - patience, grit, determination, acceptance, forgiveness, compassion, things to do differently next time, etc. Be grateful for the opportunity to play the game even if the points weren't what you had hoped for. The more rejection you have, the more you are playing the game and the more opportunities you have to win.

In sales,what we do is educate and enable,so in that pursuit it is natural that there would be some failures.It is important to accept that but also analyse at what stage each rejection happens - if its early,we can try to learn if there is prospecting gap,if it is in advanced stages is it a account and decision makers mapping gap etc. As long as we do 2 things :-1. Accept that conversion rates would be variable.2. All interactions are an opportunity to get better, I think we can always derive maximum pleasure when we receive the Purchase order or the payment cheque.

When you encounter a loss, e.g. lost a deal, lost an RFP, etc.... Allow yourself only one night of grieving. Write down your learnings from the experience. When you wake up the next day, let it go. Vanquish it from your thoughts. Start the next morning fresh and focused on your next wins.

Rejection and failure in sales is inevitable. Being able to balance the highs & the lows is a key skill in being a successful sales professional. Have yourself a healthy pipeline so when the rejection/failure arises, there is already something in the works to backfill that lost opportunity. Additionally, taking time to regain focus. Take a walk, take some deep breaths, go play some ping-pong with your coworkers, etc. Self-care in sales is heavily overlooked but a necessity in maintaining sanity and continued motivation.

Hole dir vor allen Dingen Feedback von den Kunden, die nicht gekauft haben. Wenn du ihnen aufrichtig begegnest, wirst du auch wertvolle Informationen erhalten.

Especially Ghosting is a topic that can be very taxing. The longer time period of not-knowing and no "closure" (good or bad) is hard. Keep in mind that there are a lot of dis-honest attempts that seem extremely promising at first but are fraud in the core. If your company does not filter for fraud indicators early on, don't be surprised if it looks like people ghost you. It's not you, it's them.

You can't control the outcome, you can only control the output. If you are happy with your effort, and you feel you did your best, then find comfort in that. Love the journey. You will reach your destination but it may be the scenic route vs the highway.

Be a gracious loser! In Sales, we are obsessed about winning. In reality, the scope to improve, to innovate and break new grounds require us to fail. In typical sales meets and conferences, the wins are given exaggerated attention and the losses are quickly buried under justifications and, sometimes, in a pointless blame game. To steer clear of this route and keep the big picture at the centre of one's vision, one has to develop a reflective space, have the ability to step back and be authentic. Finally, there may always be failure that needs to be handled; the point is to handle it with tact, poise and brilliance.

I approach it by reframing rejection as an opportunity for growth rather than a setback. I analyze the reasons behind the rejection, seeking feedback and learning from each experience. By focusing on continuous improvement and maintaining a positive mindset, I stay resilient and motivated. Additionally, celebrating small wins and maintaining a healthy work-life balance help me stay motivated and focused on long-term success.

The next time you fail, will not be the last. Just like the next time you succeed, won't the last. Ups and downs are part of life. Your ability to treat successes and failures with the same level of respect will dictate your long-term success. The focus should be on behaviors, not results. Don't abandon a well-thought out plan due to a single failure. With high-level planning and execution, the results will eventually come.

It's important to keep in mind who your target customer is. Talking to people for whom the product is not relevant will put a drag on your motivation. Dis-interest (for good reasons: because the product doesn't fit) will sometimes seem like failure. Same goes for dis-honest attempts from fraudsters. Careful selection of leads based on you ideal customer profile is important. Filtering those who do not fit (through lead scoring) and those who do not have an honest interest (through fraud scoring) is important. If your company doesn't have both, ask why.

Ist leider vor allem im Vertrieb noch zu wenig durchgedrungen. Vielleicht w?re es bei mir auch so, würde ich nicht aus dem Spitzensport kommen. Mein Fitnesslevel, meine mentale und k?rperliche Gesundheit steht bei mir ganz oben auf der Liste meiner Priorit?ten. Ideen für neue Strategien finde ich nur selten im Büro - das meiste entsteht, wenn ich im Gym bin oder spazieren gehe. Es heisst ja auch: Das grosse entsteht immer in der Stille.

Check in with your colleagues and supervisors how you as a team can make the process more gratifying. Sales efficiency is good for the team and the company! And it makes selling more fun! See if lead scoring tools can be implemented and fraud detection tools can filter out leads that will de-motivate you.

In some industries (B2B especially and wholesale and financial services) there are really well done fraud attempts. The companies look completely legitimate. The contacts seem very trustworthy. But (ideally - behause it's fraud) they will not lead to a sale. But you will never know. I have seen many attempts with complete fake websites copied from solid companies but e.g. the domain will differ in one letter and the phone number will be sightly different. Some even provide account statements "audited by a reputable auditor". But it was all fake. It's difficult to detect. But you can filter them out easily, fully automated with a proper tool like sycher.