How do you handle defects that are found in production or after release?
Defect tracking is the process of identifying, reporting, and resolving issues that affect the quality and functionality of a software product. Defect tracking helps developers and testers to collaborate, communicate, and improve the product over time. However, not all defects are equally important or urgent. Some defects may have a critical impact on the user experience, security, or performance, while others may be minor, cosmetic, or low-priority. How do you handle defects that are found in production or after release? How do you decide which defects to fix first and which ones to defer or ignore? In this article, we will discuss some best practices and strategies for prioritizing defects for resolution.