How do you handle change requests and defects during UAT?

In UAT, Begin by clearly defining the scope and criteria for UAT, outlining specific features and acceptance benchmarks. When change requests arise, assess their alignment with UAT objectives and impact on the defined scope. Communicate with stakeholders to understand the rationale behind changes and their urgency. For defects, document them thoroughly, classify based on severity, and prioritize critical issues. Regularly communicate the status of change requests and defect resolutions to maintain transparency and collaboration. A well-defined scope, clear acceptance criteria, and effective communication are pivotal in ensuring a successful UAT phase and meeting user expectations.

Handle change requests and defects during UAT by documenting them thoroughly, prioritizing based on impact, and communicating with stakeholders. Address defects promptly, involve relevant teams for resolution, and track changes through a transparent process. Maintain clear communication to ensure timely resolution and minimize disruptions to the UAT phase.

The key to handling change requests and defects during UAT is to have meticulous tracking and prioritization of the items reported or identified during testing. A working document easily accessible to all helps in reducing administrative work of collating and presentation of requests or defects. A daily review of the items reported during the day helps clear backlog and faster resolution. It is important to prioritize, classify, rank and assign the items reported in a timely manner to ensure early decision-making and builds confidence among UAT groups. It is important to rationalize each critical item before accepting or rejecting to ensure transparency and agreement among the business groups.

Handling change requests and defects during User Acceptance Testing (UAT) is a critical aspect of the software development process. Here's a step-by-step guide on how to effectively manage change requests and defects during UAT: Establish Clear Processes: Define clear and transparent processes for submitting, reviewing, prioritizing, and resolving change requests and defects during UAT. Ensure that stakeholders understand their roles and responsibilities in the change management process. Capture Change Requests: Encourage stakeholders to submit change requests through a designated channel, such as a change request form or a dedicated tracking tool. Capture relevant information about the requested change, including its nature, impact.

During UAT, the BSA should prioritize and classify the change requests and defects that arise, based on their impact, urgency, and complexity. The BSA should use a consistent and transparent method to assign priority and severity levels, such as high, medium, or low, or critical, major, minor, or cosmetic. The BSA should also categorize the change requests and defects as either in scope or out of scope, and as either enhancements or bugs. This will help to determine the appropriate actions and resources for each issue.

The priority classification should be a collaborative effort between the BSA and the users as the two groups could have varying scales of priority. Difficulty and time to implement should also be estimated before determining what features/enhancements are to be implemented first.