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How do you give constructive criticism using the feedback sandwich?

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Giving constructive criticism is a vital skill for anyone who wants to improve their public speaking performance and help others do the same. However, delivering feedback can be challenging, especially if you want to avoid hurting someone's feelings or demotivating them. One effective technique to balance positive and negative comments is the feedback sandwich, also known as the praise-criticism-praise method. In this article, you will learn how to use the feedback sandwich to give constructive criticism in a respectful and helpful way.

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1 What is the feedback sandwich?

The feedback sandwich is a simple framework for giving feedback that consists of three steps: start with a positive remark, then state the area of improvement, and end with another positive remark. The idea is to sandwich the negative feedback between two slices of positive feedback, so that the person receiving it feels appreciated and encouraged, while also aware of what they need to work on. The feedback sandwich can help you avoid being too harsh or too vague, and make your feedback more specific and actionable.

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Chaim Shapiro

???????????????? ???????????????????? & ?????????????? ???????????? ? Author & Public Speaker ? Board Certified Coach (BCC) ? NACE Career Coaching Presenter ? Award-Winning Higher Ed Professional
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To be blunt, the "sandwich method" for providing constructive feedback is bologna. Just make sure that your feedback comes from a genuine desire to help the speaker improve their craft.

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Alistair Marston

????? Using the power of events to promote inclusion & amplify voices
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Any constructive feedback you give, should finish with advising what benefit this will give the individual by addressing. Your feedback should not be "speak louder, you were too quiet." Your feedback should be "if you increased your volume, the entire room would have resonated with your message more and this would better prepare you for large auditorium spaces filled with adoring fans."

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Tom Redd

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They say Napoleon opened many staff meetings by applauding his generals, laying on the praise until they swelled with pride. He transitioned to stage two with the word BUT... His criticisms were blunt and detailed. He spared no one's feelings, and explained why the mistakes were important. He always ended the meetings by reminding everyone that their talents and brilliance would solve all the problems if they only gave each task their best work. Napoleon's staff really was brilliant, or at least brilliant enough for the tasking he gave them. You can lose your employees a lot of ways, but the most common are to misuse a person's skills or make vague demands. Be clear. Describe the good and then the bad. Inspire them.

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Floris Kleijne

Creative, decisive, versatile, analytical IT (project) manager
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This highly popular constructive feedback model is wrong and counterproductive. Starting with something positive alerts the other that negative feedback is coming, invalidating the positive feedback and making the other person feel condescended to. Ending with something positive is like handing out aspirin after kicking them. Effective feedback generally takes this shape: 1. Observed behavior, described objectively. 2. Effect. What feelings did it elicit, what undesired effect did it cause? 3. Pause. Give the other person a chance to reflect and respond. 4. Suggestion. Describe desired behavior, or better still, ask the other person to behave differently next time in a specific way. Include WHY! And pour all of this in 'I-messages'.

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2 How to start with a positive remark

The first step of the feedback sandwich is to start with a positive remark that acknowledges the strengths and achievements of the person you are giving feedback to. This can help you build rapport and trust, and show that you are not just focusing on the negatives. You can start with a general compliment, such as "You did a great job presenting your project" or "You have a very engaging style of speaking". Then, you can follow up with a specific example of what you liked, such as "I especially enjoyed how you used humor to keep the audience's attention" or "You had a clear and confident voice throughout". Be sincere and genuine, and avoid exaggerating or over-praising.

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Amani Roberts, M.A. ?? ?? ??

USA Today Best Selling Author | Professional Speaker | DJ | Professor | Music Business Expert who helps music professionals make better business decisions. ?? (424) 244-1443
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Always pick the favorite thing about the speech you heard and be specific when giving feedback. It let the speaker know you were listening closely and increase your credibility.

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3 How to state the area of improvement

The second step of the feedback sandwich is to state the area of improvement that you want the person to work on. This is a sensitive part of the process, so it's important to be honest and constructive without sounding rude or discouraging. To do this effectively, use "I" statements instead of "you" statements to avoid coming off as accusatory or judgmental. Additionally, focus on the behavior rather than the person to prevent personalizing or attacking their character or abilities. Furthermore, be specific and concrete rather than vague or general to give them a clear idea of what needs to change and why. Also, provide suggestions and examples rather than just criticisms, so they can understand how they can improve and what the desired outcome is.

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Amani Roberts, M.A. ?? ?? ??

USA Today Best Selling Author | Professional Speaker | DJ | Professor | Music Business Expert who helps music professionals make better business decisions. ?? (424) 244-1443
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Try to say “I feel that if you do (insert your feedback here), this would make your speech even better”. Smile when you say it.

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4 How to end with another positive remark

The third and final step of the feedback sandwich is to end with another positive remark that reinforces the person's strengths and motivates them to improve. This can help you end the feedback session on a positive note, and show that you believe in the person's potential and value their efforts. You can end with a general statement of appreciation, such as "Thank you for sharing your presentation with me" or "I appreciate your willingness to receive feedback". Then, you can follow up with a specific statement of encouragement, such as "I can see that you have put a lot of work into this project" or "I am confident that you can improve your skills with some practice". Be supportive and optimistic, and avoid undermining or contradicting your previous feedback.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you give constructive criticism using the feedback sandwich?

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5

1 What is the feedback sandwich?

2 How to start with a positive remark

3 How to state the area of improvement

4 How to end with another positive remark

5 Here’s what else to consider

Public Speaking

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How do you give constructive criticism using the feedback sandwich?

1

2

3

4

5

1 What is the feedback sandwich?

2 How to start with a positive remark

3 How to state the area of improvement

4 How to end with another positive remark

5 Here’s what else to consider

Public Speaking

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