How do you foster a culture of trust and collaboration in daily stand-ups?

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Daily stand-ups are short, regular meetings where team members share their progress, challenges, and plans for the day. They are a key practice in agile and scrum methodologies, but they can also benefit any team that wants to improve communication, alignment, and collaboration. However, to make the most of daily stand-ups, you need to foster a culture of trust and respect among your team members. Here are some tips on how to do that.

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1 Set clear expectations

Before you start holding daily stand-ups, make sure everyone understands the purpose, format, and rules of the meeting. Explain that the goal is to share information, not to monitor or evaluate performance. Establish a fixed time, duration, and location for the meeting, and stick to them. Agree on a common format for reporting, such as what you did yesterday, what you plan to do today, and what blockers you face. Encourage everyone to prepare their updates in advance, and to keep them concise and relevant.

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Maribel Sanabria

Empowering Busy Working Moms:Time Reclamation Specialist | Digital Marketing & Branding Specialist | Creativity Architect
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Before you decide to make this a regular thing be sure that you have a clear idea as to what you want to accomplish first. Create goals, decide on a time and place to meet, and the duration of said meeting. Stick with the time limit and let everyone invited know what to expect and what is required of them when they arrive. This could be a brief synopsis of what they have been working on, issues they need to resolve, questions they may have or ideas they want to present. When the expectations are clear these meetings can go very smoothly and be a time of encouragement for all.

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2 Facilitate participation

As a team leader or facilitator, your role is to ensure that everyone has a chance to speak and listen during the daily stand-up. Start the meeting by greeting the team and setting a positive tone. Use a visual or verbal cue to indicate who is speaking, and who is next. Avoid interrupting, judging, or dominating the conversation. If someone goes off-topic, gently steer them back to the agenda. If someone has a question or a comment, ask them to note it down and address it after the meeting. Thank the team for their contributions and end the meeting on time.

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Maribel Sanabria

Empowering Busy Working Moms:Time Reclamation Specialist | Digital Marketing & Branding Specialist | Creativity Architect
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In every meeting there are always hogs, people who take up the majority of conversation and logs, those that barely speak up. Establishing a meeting etiquette is very important so that everyone gets to be heard and no one feels like what they have to say is not important. Be welcoming and use a friendly tone. You may want to implement using a talking stick so that the only person that can speak is the one holding it. This will help curtail interruptions or blurt outs that can drag a meeting on for hours. Establish a protocol for following up too then be sure to thank everyone for their contribution and set a time for the next meeting.

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3 Build rapport

Daily stand-ups are not only an opportunity to share work-related information, but also to build rapport and trust among team members. Show genuine interest and appreciation for what others are saying. Use humor, praise, and empathy to create a friendly and supportive atmosphere. Acknowledge the challenges and achievements of the team, and celebrate the wins. Ask open-ended questions to invite feedback and suggestions. Learn about the personal and professional interests and goals of your team members, and find common ground.

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Maribel Sanabria

Empowering Busy Working Moms:Time Reclamation Specialist | Digital Marketing & Branding Specialist | Creativity Architect
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Daily stand ups can be used to simply check in and get a feel for how people are doing on a more personal level. When people feel that they can trust you and that you care about them as humans they are more likely to work hard and go to bat for you day after day. When there is a disconnect, this doesn't really happen and the workplace can become a bit tense. Take some time to celebrate each other's accomplishments even if it is something personal and leave some time for feedback. Not every meeting has to be serious in nature so think about that the next time you plan a stand-up.

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4 Address issues

Daily stand-ups can also help you identify and resolve issues that affect the team's performance and morale. If you notice a problem, such as a lack of clarity, alignment, or collaboration, don't ignore it or postpone it. Instead, bring it up in a respectful and constructive way, and invite the team to discuss it. Listen to different perspectives and opinions, and seek to understand the root cause and the impact of the issue. Work together to find a solution, and assign roles and responsibilities for implementing it. Follow up on the progress and outcomes of the action plan.

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5 Adapt and improve

Daily stand-ups are not a one-size-fits-all practice. They need to be adapted and improved according to the needs and preferences of your team. Solicit feedback from your team members on how they feel about the daily stand-ups, and what they think can be done better. Use surveys, polls, or retrospectives to collect and analyze data on the effectiveness and satisfaction of the meeting. Experiment with different formats, tools, or techniques to make the daily stand-ups more engaging and valuable. Keep learning and iterating to optimize your daily stand-ups.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Esther V.

?? Maximize Business Productivity through digitalization & automation
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Consider integrating real-time updates across departments to streamline daily stand-ups. Utilizing an internal working platform allows teams to stay informed about ongoing projects, reducing the need for lengthy updates during meetings. This fosters a culture of trust and collaboration by ensuring discussions focus on critical issues, fostering efficiency and engagement.

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How do you foster a culture of trust and collaboration in daily stand-ups?

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1 Set clear expectations

2 Facilitate participation

3 Build rapport

4 Address issues

5 Adapt and improve

6 Here’s what else to consider

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