How do you foster BPO change leadership and sponsorship?
Business process outsourcing (BPO) is the practice of contracting non-core functions to external providers, such as accounting, customer service, or IT. BPO can offer many benefits, such as cost savings, efficiency, and innovation, but it also requires careful planning and management of change. How do you foster BPO change leadership and sponsorship? Here are some tips to help you navigate the transition and ensure a successful outcome.