How do you follow up on a resume when you don't have a contact name or email?

LinkedIn is great for that - it's like a digital rolodex (does anyone know what that means anymore - LOL). Better yet, use LinkedIn to research the company and find other contacts within that company and other companies you're considering. Also, include your LinkedIn URL in your email signature as another point of contact

Your network can provide a warm lead and the "way in" to an organization of interest. Reach out to someone you know who works at the company you applied to and ask them to put in a good word for you, and to follow on the status of your resume. If you don't ask, you don't get! And if you ask, it can put you very far ahead in your job search (and may even get you an interview!)

Real-time contact is a great way to stand out. So many job seekers default to passive modes of communication, so opt for the most personal mode of outreach. Opt for a Zoom over a call, a call over an email, an email over a text or DM — you get the idea. If leaving a message, consider leaving a brief video in the DMs! That extra effort makes a big difference.

I have either emailed HR at a general address or called the HR department. My experience has been that they are always willing to talk about the application process and next steps, if any. I've even been invited for an interview when making a follow up call.

Follow-up emails are well and good, but why wait to connect with someone on LinkedIn as that next POC. That gives you an even better way to showcase your skills and why you're the perfect fit for that job. And, if they don't accept, nothing ventured, nothing gained. One caveat is to think about when you send that request - don't do it during the work day as it'll just get lost with other communications. Try doing it over the weekend, even on a Sunday night so you're first to come up in that contact person's inbox

Ask about the hiring window to plan an appropriate frequency of outreach. You should spread out your follow-up cadence for a 6-month hiring window, yet accelerate the cadence for a role they plan to fill in 2 weeks.

Start with the channel they used to reach out to you. Give it at least a few days before trying another channel to avoid bombarding your contact(s).

Keep track of where you apply and dates when you reach out. It can help you manage these reach-outs so you don't follow up too frequently. And if after 2 followups max you don't hear anything, then move on. You have other supportive people in your network who want to help you and other companies of interest who believe what you believe.

If you have any contacts within the company, then consider asking them what the recruitment process is normally. They may be able to give you a contact name to try - or even chase for you. Ideally if you could get that person to submit your CV/resume for you then there may even be a referral programme. If you look at the company page then you’ll see any connections you have who work there.

Text a recruiter for feedback. They're more inclined to respond that way and all you want is a quick update. Or call them. Emails are not the preferred way to get follow-up info unless they're sharing good or bad news and do you want to wait either way?