How do you follow up and monitor the progress of a conflict resolution agreement?

1 Follow up regularly

One of the key aspects of communication in the follow-up stage of conflict resolution and mediation is to follow up regularly with the parties involved. This means checking in with them periodically to see how they are doing, how they are implementing the agreement, and what challenges or difficulties they are facing. Following up regularly shows that you care about the outcome and the relationship, and that you are available to provide support and feedback. It also helps to prevent misunderstandings, resentment, or relapse into conflict.

2 Monitor the progress

Another important aspect of communication in the follow-up stage of conflict resolution and mediation is to monitor the progress of the agreement. This means measuring and evaluating the results and the impact of the agreement, and whether it is meeting the goals and expectations of the parties. Monitoring the progress can be done through various methods, such as surveys, interviews, observations, or reports. Monitoring the progress helps to identify the strengths and weaknesses of the agreement, and to celebrate the achievements and improvements.

3 Communicate feedback

A third essential aspect of communication in the follow-up stage of conflict resolution and mediation is to communicate feedback to the parties involved. This means giving and receiving constructive and honest feedback on the performance and behavior of the parties, and how they are adhering to the agreement. Communicating feedback can be done through various channels, such as face-to-face meetings, phone calls, emails, or online platforms. Communicating feedback helps to reinforce the positive aspects of the agreement, and to address the negative aspects and correct them.

4 Resolve new issues

A fourth crucial aspect of communication in the follow-up stage of conflict resolution and mediation is to resolve new issues that may arise. This means being proactive and responsive to any new problems, concerns, or complaints that may emerge after the agreement is reached, and that may affect the implementation or maintenance of the agreement. Resolving new issues can be done through various strategies, such as negotiation, mediation, arbitration, or litigation. Resolving new issues helps to prevent the escalation or recurrence of conflict, and to maintain the trust and cooperation of the parties.

5 Adjust the agreement

A fifth and final aspect of communication in the follow-up stage of conflict resolution and mediation is to adjust the agreement if necessary. This means being flexible and adaptable to any changes or developments that may occur after the agreement is reached, and that may require the modification or revision of the agreement. Adjusting the agreement can be done through various processes, such as consultation, consent, or amendment. Adjusting the agreement helps to ensure that the agreement is relevant, realistic, and effective.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?