How do you evaluate the quality and effectiveness of your PD program facilitators and instructors?

1 Define your expectations and criteria

Before you can evaluate your facilitators and instructors, you need to have a clear and consistent set of expectations and criteria for their performance. These should align with your PD program goals, objectives, and standards, as well as reflect the needs and preferences of your target audience. You can use a rubric, a checklist, or a rating scale to define and communicate your expectations and criteria to your facilitators and instructors, as well as to collect and analyze their feedback.

2 Gather multiple sources of feedback

One of the best ways to evaluate your facilitators and instructors is to gather multiple sources of feedback from different perspectives and methods. You can use surveys, interviews, focus groups, observations, self-assessments, peer reviews, or testimonials to collect feedback from your participants, stakeholders, managers, colleagues, or external experts. You can also use quantitative and qualitative data, such as attendance, completion, satisfaction, engagement, learning outcomes, or impact, to measure the effectiveness of your facilitators and instructors.

3 Provide constructive and timely feedback

Feedback is not only useful for evaluation, but also for improvement. You should provide constructive and timely feedback to your facilitators and instructors, highlighting their strengths and areas for development, as well as offering specific and actionable suggestions for improvement. You should also encourage them to reflect on their own performance and identify their own goals and action plans for continuous learning and growth. You can use coaching, mentoring, or peer support to facilitate this process.

4 Recognize and reward excellence

Another way to evaluate your facilitators and instructors is to recognize and reward their excellence and achievements. You can use formal or informal recognition, such as certificates, badges, awards, bonuses, or public praise, to acknowledge and appreciate their contributions and impact. You can also use incentives, such as opportunities for advancement, professional development, or collaboration, to motivate and inspire them to keep up their high standards and pursue further excellence.