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Last updated on 2024年7月29日

How do you engage donors in co-creating solutions and supporting innovation in emergency planning?

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Emergency planning is a vital skill for any organization that works in humanitarian or development contexts, where crises can occur at any time and disrupt normal operations. However, emergency planning is not only a technical or operational challenge, but also a strategic and relational one. How do you engage your donors in co-creating solutions and supporting innovation in emergency planning, especially when they have different expectations, preferences, and capacities? Here are some tips to help you foster a collaborative and adaptive relationship with your donors during emergencies.

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Jon Nakapalau, CHSO, CPO

Physical Security Consultant
Elói Guimar?es

??LinkedIn Top Voice | Coordenador de Planejamento e Estratégia de Vendas
Nishtha R.

1 Understand your donors

The first step to engaging your donors in emergency planning is to understand their motivations, interests, and constraints. What are their goals and values? What are their funding priorities and criteria? What are their reporting and accountability requirements? How flexible and responsive are they to changing situations and needs? How open are they to new ideas and approaches? By knowing your donors well, you can tailor your communication and proposals to align with their expectations and preferences, and build trust and rapport.

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Jon Nakapalau, CHSO, CPO

Physical Security Consultant
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The first step is to spend time understanding what your donors primary focus is on; different organizations may focus on different aspects of the same problem.

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Elói Guimar?es

??LinkedIn Top Voice | Coordenador de Planejamento e Estratégia de Vendas
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Para engajar os doadores na cocria??o de solu??es e no apoio à inova??o no planejamento de emergências, promova um ambiente de colabora??o transparente, destacando a importancia de suas contribui??es. Organize workshops e reuni?es regulares onde doadores possam compartilhar ideias e participar ativamente no desenvolvimento de estratégias. Apresente dados e exemplos de impacto positivo, demonstrando como suas ideias podem ser transformadoras. Incentive o feedback contínuo e reconhe?a publicamente suas contribui??es. Utilize plataformas digitais para facilitar a comunica??o e o brainstorming coletivo. Crie oportunidades para que os doadores vejam diretamente os resultados de suas inova??es em a??o, refor?ando seu papel crucial no processo.

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Nishtha R.
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Engage donors in co-creating solutions and supporting innovation in emergency planning by hosting interactive brainstorming sessions, sharing success stories, and inviting them to participate in pilot projects. Keep them in the loop with regular updates, celebrate their contributions, and create opportunities for them to see the impact of their support firsthand.

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S. Adam Gordon ??

?Legal Analyst: FMR. DHS ~ ???????????????? ??????????:"Honorable alike in what we give, and what we preserve. We shall nobly save, or meanly lose, the last best hope of earth" - ?????????????? ?????????????? ????????
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Let's be honest, experiencing a disaster firsthand creates a powerful understanding of the importance of preparedness. People who have faced loss due to emergencies know the devastation they cause. But we don't need tragedy to spark action. By appealing to a donor's desire to make a positive impact, we can create a compelling narrative. Show them how their contribution translates to saving lives, reducing future suffering, and preventing others from experiencing the pain of loss. It's horrible, but their loss can have value, even if it can never truly be grieved.

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2 Communicate regularly and transparently

The second step to engaging your donors in emergency planning is to communicate regularly and transparently. This means sharing information and updates on the situation, the needs, the challenges, the opportunities, and the results. It also means soliciting feedback and input from your donors, and acknowledging their contributions and concerns. By communicating regularly and transparently, you can keep your donors informed and involved, and demonstrate your accountability and credibility.

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Jon Nakapalau, CHSO, CPO

Physical Security Consultant
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Really strong bonds can be made by just 'shadowing' a person for the day - seeing what they have to deal with on a daily basis. At the end of the day you will have a list of specific questions that will help you more effectively engage in the future.

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3 Co-create solutions and innovation

The third step to engaging your donors in emergency planning is to co-create solutions and innovation. This means involving your donors in the design and implementation of your emergency response, and inviting them to share their ideas, resources, and networks. It also means testing and learning from different solutions and innovations, and adapting them to the context and the feedback. By co-creating solutions and innovation, you can leverage your donors' expertise and assets, and foster a culture of collaboration and experimentation.

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4 Recognize and appreciate your donors

The fourth step to engaging your donors in emergency planning is to recognize and appreciate your donors. This means expressing gratitude and appreciation for their support and partnership, and highlighting their impact and value. It also means celebrating successes and achievements, and sharing stories and testimonials. By recognizing and appreciating your donors, you can strengthen your relationship and loyalty, and motivate them to continue supporting your work.

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S. Adam Gordon ??

?Legal Analyst: FMR. DHS ~ ???????????????? ??????????:"Honorable alike in what we give, and what we preserve. We shall nobly save, or meanly lose, the last best hope of earth" - ?????????????? ?????????????? ????????
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Their contributions are more than just money; they represent a sacrifice, a choice to make a difference. We understand that for some, this sacrifice may stem from personal experience with emergencies. By giving, they turn their hardship into a powerful act of prevention. Their generosity ensures others won't face the same devastation, a ripple effect of hope that circles outward. We recognize this incredible sacrifice and honor it by using their support to develop innovative solutions and build lasting preparedness. Together, we can create a future where emergencies leave scars but not victims.

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5 Manage challenges and risks

The fifth step to engaging your donors in emergency planning is to manage challenges and risks. This means anticipating and mitigating potential challenges and risks that may affect your emergency response, such as security, logistics, compliance, or reputation. It also means communicating and resolving any issues or conflicts that may arise with your donors, such as delays, deviations, or disagreements. By managing challenges and risks, you can ensure the quality and effectiveness of your emergency response, and protect your reputation and integrity.

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Jon Nakapalau, CHSO, CPO

Physical Security Consultant
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One challenge that is often overlooked is the challenge of change: risk seldom comes from a single area - the challenge is to see what a specific risk 'compounds' before it gets away from you.

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6 Learn and improve

The sixth step to engaging your donors in emergency planning is to learn and improve. This means collecting and analyzing data and feedback on your emergency response, and identifying what worked well and what can be improved. It also means sharing and discussing your findings and recommendations with your donors, and incorporating them into your future plans and actions. By learning and improving, you can enhance your performance and impact, and demonstrate your commitment to continuous improvement.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you engage donors in co-creating solutions and supporting innovation in emergency planning?

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1 Understand your donors

2 Communicate regularly and transparently

3 Co-create solutions and innovation

4 Recognize and appreciate your donors

5 Manage challenges and risks

6 Learn and improve

7 Here’s what else to consider

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