How do you enforce your code of conduct?

1 Communicate your code

The first step to enforce your code of conduct is to communicate it clearly and frequently to your audience. You can use different channels and formats, such as emails, newsletters, webinars, posters, handbooks, or training sessions. Make sure your code is accessible, understandable, and relevant to your context and industry. Explain the purpose, benefits, and expectations of your code, and provide examples and scenarios to illustrate the dos and don'ts. Encourage feedback and questions, and acknowledge the contributions and achievements of those who follow your code.

3 Monitor compliance

The third step to enforce your code of conduct is to monitor compliance and measure performance. You can use different tools and methods, such as surveys, audits, reports, or analytics, to collect and analyze data on how well your staff, partners, and stakeholders adhere to your code. You can also set up a hotline, a feedback system, or a whistleblower program to encourage and facilitate reporting of violations or concerns. Establish clear and fair procedures and criteria to investigate and resolve any issues or complaints. Track and report the results and impacts of your monitoring activities, and identify areas for improvement.

4 Reward good behavior

The fourth step to enforce your code of conduct is to reward good behavior and celebrate success. You can use different incentives and recognition schemes, such as bonuses, promotions, awards, or public praise, to motivate and appreciate those who demonstrate high standards of conduct and performance. You can also share best practices, stories, or testimonials that showcase the positive outcomes and values of your code. Create a culture of appreciation and recognition that fosters trust, loyalty, and engagement among your staff, partners, and stakeholders.

5 Sanction bad behavior

The fifth step to enforce your code of conduct is to sanction bad behavior and deter misconduct. You can use different penalties and consequences, such as warnings, fines, suspensions, or terminations, to hold accountable those who violate or disregard your code. You can also report or disclose any serious or legal breaches to the relevant authorities or stakeholders. Make sure your sanctions are proportional, consistent, and transparent, and follow due process and respect for human rights. Communicate the reasons and outcomes of your sanctions, and provide opportunities for feedback, appeal, or remediation.

6 Review and update your code

The sixth and final step to enforce your code of conduct is to review and update it periodically. You can use different sources and inputs, such as feedback, data, trends, or regulations, to evaluate the effectiveness and relevance of your code. You can also consult or involve your staff, partners, or stakeholders in the review process, and solicit their opinions and suggestions. Identify and address any gaps, challenges, or opportunities for improvement, and make the necessary changes or additions to your code. Communicate and implement the changes, and explain the rationale and benefits of your updates.