How do you document and share change order lessons learned?

2 Record the impacts and outcomes

The next step is to record the impacts and outcomes of the change order. How did you handle the change? What processes, tools, and resources did you use? What were the results and feedback from the customer, the contractor, and the project team? How did you measure the success or failure of the change? By documenting these aspects, you can evaluate the effectiveness and efficiency of your change management approach.

3 Analyze the lessons learned

The third step is to analyze the lessons learned from the change order. What did you do well? What did you do poorly? What could you have done differently or better? What are the key takeaways and recommendations for future projects? By reflecting on these questions, you can identify the strengths and weaknesses of your change management practices and skills.

4 Organize the lessons learned

The fourth step is to organize the lessons learned in a clear and accessible format. You can use various methods, such as spreadsheets, databases, reports, presentations, or dashboards, to store and categorize your lessons learned. You should include relevant information, such as the change order number, date, description, cause, impact, outcome, lesson, and action. You should also use consistent and descriptive labels, keywords, and filters to make your lessons learned easy to find and use.

5 Communicate the lessons learned

The final step is to communicate the lessons learned to your stakeholders and peers. You can use different channels, such as meetings, emails, newsletters, webinars, or workshops, to share your lessons learned. You should tailor your message and delivery to your audience, focusing on the benefits and value of your lessons learned. You should also encourage feedback and discussion to foster a culture of learning and improvement.