How do you design a communication training curriculum that aligns with your organizational goals and values?

2 Define your learning objectives

Based on your needs assessment, you can define your learning objectives for your communication training curriculum. Learning objectives are specific, measurable, achievable, relevant, and time-bound statements that describe what learners will be able to do after completing the training. They should align with your organizational goals and values, and address the communication gaps and pain points you identified. You should also consider the level and type of communication skills you want to target, such as basic, intermediate, or advanced, and verbal, nonverbal, or written.

3 Choose your delivery methods

Once you have your learning objectives, you need to choose the best delivery methods for your communication training curriculum. Delivery methods are the ways you deliver the content and facilitate the learning process, such as online, face-to-face, or blended, and synchronous, asynchronous, or self-paced. You should consider the advantages and disadvantages of each method, and how they fit your learning objectives, budget, time frame, and audience. You should also think about the level of interaction and feedback you want to provide and receive, and how to ensure accessibility and engagement.

4 Design your learning activities

The next step is to design your learning activities for your communication training curriculum. Learning activities are the tasks and exercises that learners do to practice and apply the communication skills they learn. They should be aligned with your learning objectives, delivery methods, and organizational goals and values. You should also make sure that your learning activities are varied, relevant, realistic, and challenging, and that they provide opportunities for reflection and feedback. Some examples of learning activities for communication training are role plays, simulations, case studies, discussions, or quizzes.

5 Evaluate your communication training curriculum

The final step is to evaluate your communication training curriculum to measure its effectiveness and impact. Evaluation is the process of collecting and analyzing data to determine if your learning objectives, organizational goals, and learner expectations have been met. You can use different types of evaluation methods, such as formative, summative, or impact, and different types of data sources, such as tests, surveys, interviews, or observation. You should also use the evaluation results to identify the strengths and weaknesses of your communication training curriculum, and to make improvements as needed.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?