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How do you describe your experience working with diverse populations?

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If you are applying for a job in higher education, you may encounter a common interview question: how do you describe your experience working with diverse populations? This question is not only about your cultural competence, but also about your ability to create an inclusive and respectful learning environment for students, colleagues, and stakeholders from different backgrounds, identities, and perspectives. In this article, we will share some tips on how to answer this question effectively and authentically.

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Marilyn Ama M.

Passionate about Learning & Development in the workplace | Youth Empowerment & Employment | CIPD Member |

1 Highlight your relevant skills and achievements

One way to describe your experience working with diverse populations is to highlight your specific skills and achievements that demonstrate your commitment to diversity, equity, and inclusion. For example, you can mention how you have designed and delivered courses or programs that address the needs and interests of diverse learners, how you have engaged in research or service projects that address social justice issues, or how you have participated in or led professional development activities that enhance your intercultural competence. Use concrete examples and quantify your impact whenever possible.

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2 Reflect on your challenges and learning

Another way to describe your experience working with diverse populations is to reflect on your challenges and learning that have shaped your understanding and appreciation of diversity. For example, you can share how you have overcome cultural barriers or biases, how you have learned from feedback or mistakes, or how you have grown as a result of interacting with people from different backgrounds and viewpoints. Be honest and humble about your strengths and areas for improvement, and show your willingness to learn and grow.

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Marilyn Ama M.

Passionate about Learning & Development in the workplace | Youth Empowerment & Employment | CIPD Member |
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Working with people from diverse backgrounds has been insightful and educational. Prior to this, I had little knowledge about other cultures outside my upbringing but I now celebrate Eid with my Muslim colleagues, Diwali with my Hindu colleagues, Black History Month and many more. Participating in these festivals with my community has enabled me to overcome cultural barriers and make well-informed decisions.

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3 Express your values and goals

A third way to describe your experience working with diverse populations is to express your values and goals that guide your work and interactions in higher education. For example, you can articulate how you value diversity as a source of richness and innovation, how you respect and celebrate the differences and similarities among people, or how you strive to create a culture of belonging and empowerment for everyone. You can also share your vision and plans for advancing diversity, equity, and inclusion in your role and institution, and how you align with the mission and values of the employer.

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4 Tailor your answer to the context

A final tip for describing your experience working with diverse populations is to tailor your answer to the context of the job and the institution you are applying for. Do some research on the demographics, culture, and priorities of the employer, and identify the specific skills and competencies they are looking for. Then, customize your answer to show how your experience matches their expectations and needs, and how you can contribute to their goals and initiatives. Use relevant keywords and phrases that reflect their language and terminology.

Describing your experience working with diverse populations is not only a way to showcase your qualifications and fit for a job in higher education, but also a way to demonstrate your passion and purpose for working in this field. By following these tips, you can craft a compelling and convincing answer that highlights your skills, achievements, challenges, learning, values, and goals related to diversity, equity, and inclusion.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Marilyn Ama M.

Passionate about Learning & Development in the workplace | Youth Empowerment & Employment | CIPD Member |
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From my experience, international students have different learning styles based on their country's education system, causing some to struggle with electronic communication. Being bombarded with daily emails and links are also overwhelming. I encouraged these students to attend and participate in digital workshops on campus, free webinars online and build cross cultural friendships to improve their skills. Personally, I was used to handwriting my assignments until I arrived in Britain. Switching to electronic assignments was a difficult process but I had to adjust my writing and learning style. Sharing my personal experiences with diverse international students gives them a real sense of belonging, security, inclusion, identity and hope.

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How do you describe your experience working with diverse populations?

1

2

3

4

5

1 Highlight your relevant skills and achievements

2 Reflect on your challenges and learning

3 Express your values and goals

4 Tailor your answer to the context

5 Here’s what else to consider

Higher Education

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How do you describe your experience working with diverse populations?

1

2

3

4

5

1 Highlight your relevant skills and achievements

2 Reflect on your challenges and learning

3 Express your values and goals

4 Tailor your answer to the context

5 Here’s what else to consider

Higher Education

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