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How do you create a cancer care provider network that meets the needs of patients?

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Cancer care is a complex and multidisciplinary process that requires coordination and collaboration among different providers. A cancer care provider network is a group of health care professionals and organizations that work together to deliver high-quality, patient-centered, and cost-effective care to cancer patients. Creating a cancer care provider network that meets the needs of patients can be challenging, but it can also bring many benefits for patients, providers, and payers. In this article, you will learn how to create a cancer care provider network that meets the needs of patients, by following these steps:

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1 Assess the needs and preferences of patients

The first step to create a cancer care provider network that meets the needs of patients is to understand what they want and need from their care. You can do this by conducting surveys, interviews, focus groups, or other methods of collecting feedback from patients and their families. You should also review the data on the outcomes, quality, and satisfaction of the current cancer care services in your area. You should identify the gaps, barriers, and opportunities for improvement in the existing cancer care delivery system, and prioritize the areas that matter most to patients.

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Phyllis Scott

National Alumni Board Member at Daemen College
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If AI had the capability of feeling the terror, confusion, anxiety, distress, and panic that a patient feels upon learning they have a tumor, then right from that first conversation there must be a social worker or oncology patient liaison assigned to help the patient and their family even compose the questions they need to ask their oncologist. And I don’t mean a nurse navigator, who in many instances is only an appointment scheduler, and in the worst case, telling patients about their life expectancy. No one knows anything useful about cancer until they have cancer.

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Sumit Wadhwa

Co-founder-Cancer Rounds || Partner-Maxim Healthcare || Ex-St Jude Medical || Ex- Covidien/Medtronic ||
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1.The first thing is to find the gaps in cancer care delivery in a particular disease segment. The gaps can be analysed by conducing surveys and interviews of cancer patients in a hospital setting where they usually spend lot of time waiting for test results. This also gives a satisfaction to the subject group that there is some feedback that can help them as well as further improve the processes in cancer care delivery. 2. Attending ongoing OPDs can also be a great platform to learn the pain point of cancer patients because that is where the patients can open up about their problems to the treating doctors. 3. Visiting day care centres and taking feedback from attendants about cancer care in hospital setting can provide actionable inputs

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Dee Sparacio

Co-Founder & Co-Moderator at #gyncsm chat
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Create a diverse board of patients caregivers to work with you on developing assessments. Ask them "how might we... involve more patients in trials, improve our care, inform patients of their prognosis, etc.

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2 Identify and recruit potential network partners

The next step to create a cancer care provider network that meets the needs of patients is to find and engage the providers that can offer the best care for your target population. You should look for providers that have the expertise, experience, and capacity to deliver the services that patients need, such as primary care, oncology, surgery, radiology, pathology, palliative care, pharmacy, rehabilitation, mental health, and social services. You should also consider the geographic location, accessibility, availability, and affordability of the providers. You should reach out to the potential network partners and explain the goals, benefits, and expectations of joining the network. You should also establish the criteria, standards, and processes for selecting and evaluating the network partners.

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Sumit Wadhwa

Co-founder-Cancer Rounds || Partner-Maxim Healthcare || Ex-St Jude Medical || Ex- Covidien/Medtronic ||
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In cancer care, seeking a second opinion through a virtual network holds immense importance for patients. It offers access to diverse perspectives from specialized oncologists and experts worldwide without geographical constraints. This process ensures comprehensive evaluation of diagnosis, treatment options, and potential alternatives, empowering patients with informed choices. Through virtual networks, patients can connect with renowned specialists, gaining reassurance, clarity, and confidence in their treatment plan. Additionally, it serves as a valuable avenue for exploring innovative therapies or clinical trials that might not be available locally.

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Amber Mercado

Foundation Relationships and Grants Manager at For Pete's Sake Cancer Respite Foundation
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There are so many wonderful nonprofit resources that can be valuable part of integrative cancer care. By encouraging healthcare professionals to familiarize themselves with additional programs that can be utilized by their patients, we can create trusting and unique relationships between the patient and their oncology team. An example of this is the unique way that For Pete's Sake Cancer Respite Foundation partners with oncologists, nurses and social workers to receive nominations for our Cancer Respite Program. This model can be duplicated across the nation and various health networks, but first the healthcare professionals must know such a resource exists.

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3 Develop and implement a network governance and management structure

The third step to create a cancer care provider network that meets the needs of patients is to design and execute a network governance and management structure that ensures accountability, transparency, and alignment among the network partners. You should define the roles, responsibilities, and authorities of the network leaders, committees, and staff. You should also create the policies, procedures, and protocols for network operations, such as communication, coordination, referral, data sharing, quality improvement, performance measurement, risk management, and dispute resolution. You should also determine the financial arrangements, incentives, and contracts for the network partners.

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Dee Sparacio

Co-Founder & Co-Moderator at #gyncsm chat
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Policies on Communication should include that with the patient. The patients you have advising you should be involved. Will you us AI to help with communication? Patients should be made aware of that.

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4 Establish and monitor network performance and quality indicators

The fourth step to create a cancer care provider network that meets the needs of patients is to set and track the network performance and quality indicators that reflect the network goals, objectives, and standards. You should select the indicators that are relevant, valid, reliable, and feasible to measure and report. You should also involve the patients and their families in defining and reviewing the indicators. You should collect, analyze, and share the data on the network performance and quality indicators regularly and systematically. You should also use the data to identify the strengths, weaknesses, and areas for improvement of the network.

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5 Provide and facilitate network education and support

The fifth step to create a cancer care provider network that meets the needs of patients is to provide and facilitate network education and support for the network partners, patients, and their families. You should organize and offer network education and training programs for the network partners to enhance their knowledge, skills, and competencies in cancer care. You should also create and disseminate network information and resources for the patients and their families to inform them about the network services, benefits, and expectations. You should also encourage and enable network collaboration and learning among the network partners, patients, and their families.

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Dee Sparacio

Co-Founder & Co-Moderator at #gyncsm chat
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Look outside your network to local/national non-profit organizations for help in education and support of patients. Provide online and print brochures of what maybe available to patients and caregivers.

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Sumit Wadhwa

Co-founder-Cancer Rounds || Partner-Maxim Healthcare || Ex-St Jude Medical || Ex- Covidien/Medtronic ||
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Training cancer caregivers is vital for comprehensive patient care. It involves specialized education in medical knowledge, communication, emotional support, and practical skills. Continuous training ensures caregivers stay updated with evolving practices. Regular monitoring guarantees adherence to high standards and protocols, resulting in improved patient outcomes and reduced errors. Ultimately, investing in caregiver training significantly enhances the quality of care and support provided to cancer patients

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6 Evaluate and improve the network outcomes and impact

The final step to create a cancer care provider network that meets the needs of patients is to evaluate and improve the network outcomes and impact on the patients, providers, and payers. You should conduct regular and comprehensive network evaluation and feedback activities, such as surveys, audits, reviews, or studies. You should also solicit and incorporate the input and feedback from the network partners, patients, and their families. You should also compare and benchmark the network outcomes and impact with the best practices and standards in cancer care. You should also implement and monitor the network improvement plans and actions based on the evaluation and feedback results.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you create a cancer care provider network that meets the needs of patients?

1

2

3

4

5

6

7

1 Assess the needs and preferences of patients

2 Identify and recruit potential network partners

3 Develop and implement a network governance and management structure

4 Establish and monitor network performance and quality indicators

5 Provide and facilitate network education and support

6 Evaluate and improve the network outcomes and impact

7 Here’s what else to consider

Case Management

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How do you create a cancer care provider network that meets the needs of patients?

1

2

3

4

5

6

7

1 Assess the needs and preferences of patients

2 Identify and recruit potential network partners

3 Develop and implement a network governance and management structure

4 Establish and monitor network performance and quality indicators

5 Provide and facilitate network education and support

6 Evaluate and improve the network outcomes and impact

7 Here’s what else to consider

Case Management

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感谢您的反馈

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