How do you conduct usability testing for UI prototypes with WordPress or Drupal users?

1 Plan your usability testing

Before you start testing your UI prototypes, you need to define your goals, objectives, and research questions. What do you want to learn from your users? What are the main tasks and scenarios that you want them to perform? How will you measure their success, satisfaction, and feedback? You also need to decide who your target users are, how many of them you need, and how you will recruit them. You can use online tools, such as UserTesting or UserZoom, to find and invite WordPress or Drupal users who match your criteria.

2 Prepare your UI prototypes

Once you have your goals and users defined, you need to prepare your UI prototypes for testing. You can use tools, such as Figma, Sketch, or Adobe XD, to create interactive and realistic UI prototypes that simulate the functionality and behavior of your WordPress or Drupal website. You can also use plugins, such as WPBakery Page Builder or Drupal Paragraphs, to create UI prototypes within your WordPress or Drupal platform. Make sure that your UI prototypes are easy to access, navigate, and use for your users, and that they match the tasks and scenarios that you want them to test.

3 Execute your usability testing

Now you are ready to conduct your usability testing with your WordPress or Drupal users. You can choose between moderated or unmoderated testing, depending on your budget, time, and resources. Moderated testing involves observing and interacting with your users live, either in person or remotely, using tools, such as Zoom, Skype, or Google Meet. Unmoderated testing involves letting your users test your UI prototypes on their own, using tools, such as UserTesting, UserZoom, or UsabilityHub. In both cases, you need to provide clear instructions, tasks, and questions for your users, and record their actions, reactions, and feedback.

4 Analyze your usability testing results

After you finish your usability testing, you need to analyze your results and extract insights and recommendations for improving your UI prototypes. You can use tools, such as Hotjar, FullStory, or Lookback, to visualize and understand how your users interacted with your UI prototypes, what problems they encountered, and what suggestions they had. You can also use tools, such as SurveyMonkey, Google Forms, or Typeform, to collect and analyze quantitative and qualitative data from your users, such as ratings, comments, and preferences. You should look for patterns, trends, and gaps in your data, and prioritize the most important and urgent issues to fix.

5 Iterate your UI prototypes

The final step in usability testing is to iterate your UI prototypes based on your findings and feedback from your users. You can use the same tools that you used to create and test your UI prototypes, such as Figma, Sketch, Adobe XD, WPBakery Page Builder, or Drupal Paragraphs, to make changes and improvements to your design. You should also document and communicate your changes and rationale to your stakeholders and team members, and validate them with your users. You can repeat the usability testing process until you achieve your desired level of usability and user satisfaction.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?