How do you communicate and document the safety and risk assessment results to stakeholders and customers?

Documenting is the most important part of risk assessment. And of course, knowing the stakeholders is essential to understand which and how you will create reports. Obviously, there are mandatory documents that each legislation requires for safety assessments, but not only they should be part of the documentation. The final reports presented to the stakeholders are a crucial part of completing any service.

in my opinion The interactive exchange of information and opinions throughout the risk analysis process concerning risk, risk-related factors and risk perceptions, among risk assessors, risk managers, consumers, industry, the academic community and other interested parties, including the explanation of risk assessment findings and the basis of risk management decisions

You will always need to have a more technical report covering all aspects of the safety analysis, risk maps, risk inventory, as well as risk mitigation plans and other documents required by regulations of each country. But beyond that, it's important to be aware of the stakeholders in this assessment and choose a report format that is easier to understand. In my experience, a well-written report in clear language without technical jargon, accompanied by as many photos, illustrations, and graphs as possible, is the best way to efficiently report a safety analysis.

In the past decade, it has become increasingly common for manufacturers of consumer electronics to host safety documents on their company websites, readily accessible to customers. With busy lifestyles, consumers no longer have the luxury of time to sift through extensive paper documents. Instead, they are turning to explainer videos, readily available on popular social media platforms such as YouTube and Vimeo. Recognizing this shift in consumer behavior, companies must embrace this trend by providing comprehensive tutorials and safety content through these easily producible and infinitely scalable technologies.

Each document is a case; for engineering reports, maintaining appropriate technical nomenclature is often even a social requirement to be well-regarded among peers. For reports delivered to stakeholders, however, focusing on the main elements clearly and even illustrated is indeed the best approach. Overall, my advice is to thoroughly review all documents you generate and ensure they are free of errors, whether grammatical or technical errors (can happen sometimes).

In any risk analysis report that my team and I produce, whether it's a summary for stakeholders or the final report to be submitted to the labor ministry of my country, all reports must include photos of existing risks or the devices that prevent them from existing. When it comes to safety, it's always necessary to ensure the validation of what was inspected, as well as the results of interventions to the identified risks.

Many of my clients tend to view costs related to risk as an "expense" rather than an "investment." Therefore, my team and I have created a culture where, at the end of each project, we calculate the expenditure on safety and the potential return on investment. This could be in the form of cost prevention from accidents or even tax exemptions that can occur in my country if the company invests in the health and safety of its employees. It's this summary, both qualitative and primarily quantitative, that ensures my clients understand that they've made a good investment.