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How do you collaborate and communicate your UX research insights using tools like Miro or Figma?

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As a UX researcher, you know how important it is to share your findings and insights with your team and stakeholders. But how do you do it effectively and efficiently using tools like Miro or Figma? In this article, you'll learn some tips and best practices for collaborating and communicating your UX research insights using these popular platforms.

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Ayush Yadav

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Dakshya Sharma

Product Manager | CX Specialist | AI Chatbot Innovator | Writer @ UX Collective

1 Choose the right tool for the job

Miro and Figma are both powerful and versatile tools for UX research, but they have different strengths and limitations. Miro is a collaborative whiteboard that lets you create, organize, and present your research artifacts, such as user personas, journey maps, affinity diagrams, and more. Figma is a design and prototyping tool that lets you create, test, and iterate on your user interfaces, as well as share feedback and comments. Depending on your research goals, methods, and deliverables, you might use one or both of these tools in different stages of your project.

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Ayush Yadav

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Figma even offers Figjam, it's a collaborative whiteboard like Miro which you can use. So your organisation can either go with Figma and Figjam or Figma and Miro.

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2 Plan your research workflow

Before you start using Miro or Figma, you need to have a clear plan for your research workflow. This means defining your research questions, objectives, scope, timeline, roles, and responsibilities. You also need to decide how you will collect, analyze, synthesize, and communicate your data. Having a well-defined workflow will help you choose the right tool for each task, as well as avoid confusion, duplication, or inconsistency among your team members and stakeholders.

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Dakshya Sharma

Product Manager | CX Specialist | AI Chatbot Innovator | Writer @ UX Collective
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If you don't know where to start, I recommend collaborating with different stakeholders to gain a deep understanding of 1) the problem to be solved and, 2) The gaps in what you know vs what you need to know to solve the problem. Reach out to ask many people as you can who are close to the problem and get their unique perspectives. :)

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3 Use templates and frameworks

One of the benefits of using Miro or Figma is that they offer a variety of templates and frameworks that you can use to structure and visualize your research insights. For example, you can use Miro's UX research system template to create a repository of your research activities, outcomes, and recommendations. You can also use Figma's UX research kit template to document your research process, methods, and results. Using templates and frameworks can help you save time, ensure quality, and follow best practices for UX research.

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4 Invite and engage your collaborators

Another benefit of using Miro or Figma is that they allow you to invite and engage your collaborators in real-time or asynchronously. You can share your research boards or files with your team members, clients, or users, and give them access to view, edit, or comment on your work. You can also use features like chat, video call, or presentation mode to facilitate communication and feedback. Inviting and engaging your collaborators can help you build trust, alignment, and buy-in for your research insights.

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5 Tell a compelling story

Finally, using Miro or Figma can help you tell a compelling story with your research insights. You can use visual elements like images, icons, colors, fonts, and animations to make your research artifacts more appealing and memorable. You can also use narrative techniques like headlines, summaries, quotes, and callouts to highlight your key findings and recommendations. Telling a compelling story with your research insights can help you persuade, inspire, and influence your audience.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Syed Nizamuddin

Specialised in Conversion Rate Optimisation (CRO) & UX Design
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Using Atomic UX Research canvas in Figjam helps you synthesise your findings from secondary and primary research. You can find the template in Figma community. Follow below link where I have posted a carousel of how to do it. https://www.dhirubhai.net/posts/snuxd_uxresearch-uxdesign-uxstrategy-activity-6936419155684278273-qcxb

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How do you collaborate and communicate your UX research insights using tools like Miro or Figma?

1

2

3

4

5

6

1 Choose the right tool for the job

2 Plan your research workflow

3 Use templates and frameworks

4 Invite and engage your collaborators

5 Tell a compelling story

6 Here’s what else to consider

User Research

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How do you collaborate and communicate your UX research insights using tools like Miro or Figma?

1

2

3

4

5

6

1 Choose the right tool for the job

2 Plan your research workflow

3 Use templates and frameworks

4 Invite and engage your collaborators

5 Tell a compelling story

6 Here’s what else to consider

User Research

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