How do you collaborate and communicate with your SCM logistics and transportation partners and stakeholders?

To effectively communicate with the logistics team to prioritize shipments and receive updates, you can: Clearly state the urgency and importance of the shipments. Provide specific details such as shipment IDs, destinations, and deadlines. Use a centralized communication channel like email or a project management tool to ensure clarity and accountability. Request regular updates on the status of the shipments. Offer assistance or resources if needed to expedite the process. Maintain open and respectful communication to foster a cooperative relationship with the logistics team.

Communication and collaboration are what make a supply chain work and being responsive & efficient. To build this efficient and responsiveness you need to categorize your stakeholders into 3 categories → Suppliers → Manufacturers/Distributors → Retailers → Customers/Consumers List all the entities and functions involved in the process of delivering services/goods to the consumer. Now it's the action time Set the standards and the service level agreement with them which should include - how to communicate - who communicates what - when to communicate Communication and collaboration include the 3 main supply chain flow → information flow → product flow → fund flow

There is only one way to: How do you collaborate and communicate with your SCM logistics and transportation partners and stakeholders? Just tell the truth through Kaizen/Gemba Learnings/Standard Work and listen to the Lean team's solutions! Most all (WASTE) time is reduced to a very simple change in the Supply Chain with CI or a New adjustment in Standard Work. Ron San PS: This is not Rocket Science!

Relations are important. Carrier, consignor-consignee, and freight forwarder relationships serve as the cornerstone of a solid, long-term commitment despite the fluctuations present at every level of the supply chain. Building a sustainable supply chain, which is essential to a company's growth and profitability, requires good relationships. Better Communication = Better Relationship Most important Partners and stakeholders for a 3PL company include: - Shipper/Manufacturer - Workers (off-role/on-role) - Fleet Broker/Owner

Building successful collaboration in SCM logistics and transportation involves a strategic approach. I've found that fostering a culture of openness and trust is pivotal. By proactively sharing information, addressing challenges transparently, and recognizing contributions, you create a collaborative ecosystem where all stakeholders feel valued. Leveraging technology for real-time communication and data exchange enhances efficiency, minimizing delays and errors. Remember, adaptability is key in the ever-evolving logistics landscape. Regularly assess your strategies, stay informed about industry trends, and be agile in responding to changing needs. The goal is to build resilient, adaptable, and mutually beneficial partnerships.

? Communication content ? Communication channel ? Who communicating what ? Communication frequency All are things that are expected to be delivered by your logistics and supply chain partners However, to set this exception clear, you need to utilize 3 crucial tools ? Service level agreement SLA ? Standard Operation Procedure SOP ? Process chart flow At the service level agreement, the focus will be on what is to be communicated and, who will communicate, and what the communication channels (Planning Phase) At the SOP level is detailed of information format, the daily exact timing to communicate what is agreed on the SLA Process flow chart summarizes both the SLA and SOPs for the executor to fillfull the required

If I add one more thing on this section, setting up a common language and definitions with suppliers is important for clear communication. In my experience, communication problem can happen with misunderstanding of ambiguous terms. Also, significant percentage of communication/meeting time can be spent for qularification clear definition of numbers. (And such inefficiency would consume valuable time on time critical communication situations if something urgent happens.) Common language/definition setting is more important on multi-culture/country environment which are not rare in global logistics and SCM.

Establishing clear and consistent communication channels is essential for seamless collaboration. Utilize a combination of tools such as email, phone calls, video conferencing, and collaboration platforms to ensure that information flows freely and promptly. By setting clear expectations for communication frequency and methods, you can minimize misunderstandings and delays, ultimately optimizing the efficiency of your supply chain operations.

Throughout my career, I’ve collaborated with numerous prominent logistics partners, emphasizing the importance of effective communication and collaboration. Establishing clear channels of communication and maintaining open dialogue throughout the partnership have been paramount. Regular meetings, whether in-person or virtual, have proven essential for discussing project progress, addressing challenges, and planning for upcoming requirements. Leveraging collaboration tools such as shared documents and project management software has facilitated seamless communication and information sharing. Moreover, establishing key contacts within each partner organization has streamlined communication and ensured timely resolution of inquiries or issues.

Establish communication channels that are clear and consistent with logistics and transportation partners and stakeholders. Maintain regular contact by using digital platforms like email, instant messaging, and collaborative software. Schedule routine meetings and updates to discuss performance, challenges, and opportunities. Standard reporting formats must be implemented to ensure that information is easily understood and actionable. Create a culture of open communication where feedback and ideas are encouraged. Make sure that everyone knows who to contact and how to escalate issues so that they can be addressed quickly and efficiently.

For communicating with SCM stakeholders it is most Important to set up goals and expectation. Regular meeting and collaborative problem solving strategy's develop with the stakeholders and involve them for development and clear the feedback mechanisms loop so that they feel important to their role with us. Along with this it is better Acknowledge and appreciate the efforts of your partners. A simple thank-you note or a recognition ceremony can go a long way in building a positive working relationship.

Sharing relevant and accurate information is the lifeblood of effective SCM collaboration. Ensure that the information you share is not only accurate but also timely and tailored to each stakeholder's needs. Implement robust data management systems to maintain data integrity across your supply chain. Consider setting up automated data sharing processes for routine information like inventory levels or shipment statuses. For more complex data, such as demand forecasts or performance metrics, provide context and analysis to help partners understand the implications. Be transparent about any data limitations or uncertainties to maintain trust.

Desde la SCM se deben de controlar y hacer seguimiento a indicadores previamente pautados con el resto de departamentos. Un buen cuadro de mando facilitará ver evoluciones y detectar posibles incidencias o puntos de mejora. Para ello, es de vital importancia que los datos registrados de inventario, censo de fechas de llegada y entrega...etc sean 100% reales y fiables.

Disclose relevant and accurate information to logistics and transportation partners and stakeholders. Update customers on their order status, inventory levels, and delivery schedules in a timely manner. Ensure that all individuals have access to the latest information by using integrated systems and real-time data sharing platforms. To avoid misunderstandings, it is important to verify the accuracy of data before disseminating it. Make sure that information is tailored to meet the specific needs of each stakeholder, ensuring clarity and relevance. Promote transparency by sharing performance metrics and progress reports in an open manner, which allows for informed decision-making and proactive issue resolution.

The amount of data that it takes to produce a product for sale is overwhelming, digitizing this data creates efficiency, reduces errors and increases customer experience. Utilizing technology platforms as the mechanism for driving the supply chain awards 1+ 1 in terms of the value the data can create for all involved. Employee retention, culture of innovation and company goals can all be impacted by a digital supply chain.

In an organization, suppliers or service providers can be a driving force and pillar of growth, allowing the company to stand out from competitors, but they can also be a burden and hinder the company's development. Therefore, the best practices to adopt include clear and transparent communication, sharing a maximum amount of data related to demand, seasonality, variability, capacity, and the limits of your organization.

Collaboration across the supply chain network from supplier to manufacturer to customer service to warehouse and transportation team is always through email or phone calls or excel sheet. There are not many tools that let all the functions of organisation to collaborate internally and external partners like carriers, 3PL, customers etc. If there is any tool it may not be so good. Industry badly need a tool that let collaborate all functions on one platform and then do away with inefficient emails. We need everyone to collaborate based on order no, shipments no, issue based eventually.

Invest in solutions that give you a single source of truth when it comes to key supply chain data. For example, many freight visibility solutions today exist to give you all your freight tracking data in a single platform. On top of that, you need a solution that allows you to share the same data so that all parties in the supply chain have access to the single source of truth. A few solutions out there also have features to bring other aspects of collaboration to the same platform, such as communication and document storage and exchange. These additional features help you bring the data and the conversations all in one place, removing the need for siloed emails and spreadsheets.

To ensure effective collaboration with SCM logistics and transportation partners, I prioritize open communication and digital tools. Regular virtual meetings foster a sense of partnership, while platforms like Slack enable real-time updates on shipment statuses. Data visibility is crucial, and cloud-based systems facilitate secure information sharing. Clear performance metrics and KPIs promote accountability, and collaborative problem-solving mechanisms address challenges promptly.

Sin duda la manera más fácil de ganar confianza es demostrarlo con resultados. Aunque en ocasiones el punto más difícil de conseguir para mejorar relaciones en SCM es el de cambiar la cultura del "Siempre se ha hecho así" que impera en gran cantidad de personas. Paralelamente a todo proceso la empresa desde dirección debe de liderar la "cultura del cambio" para conseguir que el intercambio de información y colaboración cada vez sea más fluido y juntos abordar problemas de manera constructiva.

Building trust and relationships is fundamental in SCM logistics and transportation. By demonstrating reliability, transparency, and integrity in your interactions with partners and stakeholders, you cultivate a culture of trust within the supply chain network. Invest in regular face-to-face meetings, team-building activities, and open dialogue to nurture strong, long-lasting relationships that are pivotal for successful collaboration in the dynamic logistics and transportation landscape.

Trust and relationships emphasize the significance of data governance and ethics. It acknowledges that, as data becomes the lifeblood of modern supply chain, logistics, and transportation operations, there's an inherent responsibility to govern its collection, storage, and usage in an ethical and compliant manner. Data governance ensures that data is accurate, accessible, and secure, mitigating the risks associated with data breaches or misuse. Furthermore, adhering to data ethics principles, such as privacy, consent, and transparency, bolsters trust among stakeholders and safeguards against legal and reputational consequences.

SCM is forefront of organization both on customer and supplier side. For customer SCM is visible when customer receiving goods or service and for supplier side SCM is visible from the beginning till end. Every customer and supplier business process are different which make SCM very fragile becuase one process is giving 100% result but same process does not work becuase nature of business is different. Spare parts delay with customer who repair truck can cost them 1000 usd becuase one day truck did not work but same spare part delay for drilling rig company can cost them one day rate which can be $30k. Above example tells us SCM should continous evaluate business and approach and do require change to make sure customer are on center stage.

Collaboration and effective communication with SCM logistics and transportation partners and stakeholders are vital for adapting to changing needs and situations in sustainability supply chain management. Regular dialogue and feedback mechanisms ensure that everyone is aligned with sustainability goals and can swiftly respond to emerging challenges. By fostering transparency and sharing data related to eco-friendly practices and resource consumption, organizations can collectively identify areas for improvement and adjust strategies accordingly. Collaborative technology platforms, like blockchain, can enhance visibility across the supply chain, promoting traceability and accountability.

The world is increasingly becoming a global village. A company in Ghana can place an order in China, while an Australian firm imports goods from India. The rise of e-commerce is revolutionizing the approach to supply chain management. The global e-commerce market size is projected to surge from $5.2 trillion in 2021 to approximately $8.1 trillion by 2026. Every e-commerce transaction undergoes the entire supply chain process and must ensure customer satisfaction. Therefore, supply chain processes must be enhanced to guarantee customers receive the best service #SupplyChain

Adaptar-se às exigências e cenários em constante evolu??o é essencial ao colaborar com parceiros logísticos e de transporte na Gest?o da Cadeia de Suprimentos (SCM) e partes interessadas. A maleabilidade possibilita ajustes ágeis frente a mudan?as nas demandas do mercado, varia??es nos volumes de transporte e demais desafios logísticos. Adotar uma postura adaptativa permite às organiza??es manter a eficiência operacional, lidar eficazmente com imprevistos e fortalecer rela??es ao longo do tempo. A constante adapta??o é imperativa para o êxito em ambientes logísticos dinamicos.

Stay agile and adaptable to changes in the industry, market conditions, regulations, or unforeseen circumstances. Flexibility is key to successful SCM operations.

Communication with your partners is like laying the groundwork for a strong building. It’s not just about exchanging messages; it’s about establishing trust and teamwork. When you communicate effectively, you’re not just keeping things running smoothly today; you’re shaping how business will be conducted along the partnership you have established. KPIs, open discussions, and escalation protocols are the lifeblood of such relationships.

Ensure that sustainability objectives are well-defined and communicated to all parties involved, including specific targets and key performance indicators (KPIs) to measure progress. Moreover, explores the use of collaborative platforms and tools that allow real-time data sharing, reporting, and tracking of sustainability performance to enable rapid decision-making. In addition, encourage partners and stakeholders to provide feedback on sustainability practices, as their insights can lead to valuable improvements and adaptability.

One of the best ways to collaborate and communicate with your SCM logistics and transportation partners and stakeholders is via collaborative platforms which fully utilize technology to anticipate rapidly evolving needs of real-time data sharing and communication. Leveraging joint problem solving efforts (collaborative problem-solving sessions to address bottlenecks and inefficiencies, using the combination of artificial and human intelligence to proactively identify operational environmental challenges and converting these challenges into strategic opportunities for strengthening market positions and increasing supply chain timeline alignment and durability) all contribute to best practices and the creation of new performance standards.

In addition to the steps outlined above, consider the importance of sustainability and ethical practices in your SCM collaborations. As consumers and regulators increasingly focus on these issues, it's crucial to align with partners who share your values and can support your sustainability goals. This might involve collaborating on initiatives to reduce carbon emissions, improve worker conditions, or ensure responsible sourcing. Also, don't underestimate the power of cross-functional teams in improving supply chain collaboration. By bringing together individuals from different departments to work on supply chain initiatives, you can foster a more holistic understanding of challenges and opportunities.

Based on location-specific and distribution channel-specific sales forecasts, one can determine the tentative volume allocated to courier partners, PTLs, FTLs, air shipments, rail shipments and sea shipment required for each route. Subsequently, one can identify the appropriate transporter for each category based on industry feedback, historical or promised lead times, commercial terms for each zone, geographical coverage, support provided in case of order receipt delays by the customer, insurance coverage for damage or loss of consignments, etc.