Using effective online communication skills is a key step to coach and learn with peers online. This can be tricky due to the lack of non-verbal cues, the potential for misunderstandings, and the distractions and interruptions that may occur. To ensure your message is effectively communicated, you should use clear and concise language, avoiding jargon and slang. You should also consider the tone and style appropriate for your online platform and audience. Emoticons, emojis, or gifs can be used to convey emotions and humor, while visual aids such as images, videos, or slides can enhance your message. Additionally,
tags can be used for code blocks or technical terms. Summary, paraphrasing, or repetition can be used to clarify and confirm your understanding while feedback, questions, or polls can check for comprehension and engagement.
###### Seek and offer feedback
Seeking and offering feedback is an essential step in online peer coaching. It helps you and your peers identify strengths, areas for improvement, and progress. To do this effectively, you should ask for feedback regularly and explicitly from your peers. Additionally, provide feedback timely and respectfully, using the sandwich method to balance positive and negative feedback. The SMART method can be used to make feedback specific, measurable, achievable, relevant, and timely. Additionally, the GROW model can be used to structure feedback around goals, reality, options, and actions. Finally, you can use the STAR method to illustrate feedback with examples of situation, task, action, and result.
###### Reflect and apply your learning
Reflecting and applying your learning is an important step in online peer coaching. You should review your sessions or activities regularly and document your learning journey with journals, blogs, or podcasts. Additionally, you can use SWOT analysis to assess yourself, SMART goals to set objectives, action plans to outline strategies, and peer accountability partners to monitor progress and support your actions. Reflection helps consolidate learning, evaluate outcomes, and plan next steps.
######Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?